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March 2023 by Jules
From the FedEx site itself:"Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier."Which is why they want $15 extra to process a return that you can take elsewhere for free. Avoid.
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December 2022 by Jules Allen
From the FedEx site itself:"Shipments into and out of a hotel or convention center featuring a FedEx Office location are subject to receiving or handling fees in addition to the transportation charges incurred for shipping, regardless of the transportation carrier."Which is why they want $15 extra to process a return that you can take elsewhere for free. Avoid.
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December 2022 by Zhiwei Dai
Was been told by the staff this location no longer take any package with prepaid return label. This should not display as a regular Fedex location on Google Map.
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November 2022 by Niv Eseghra
Do not go here!As others have said below, there is a ‘handling’ charge of $15 on top of the shipping charge. They don’t tell you this up front and shame you for not knowing this is ‘standard’. No refund and FedEx customer service is useless trying to get your money back, even after you didn’t use their service.
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August 2022 by JB
A FedEx store that does not take packages. This store should be permanently closed.
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July 2022 by A Avi
Nadine was very helpful.
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June 2022 by President JB
A FedEx store that does not take packages. This store should be permanently closed.
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February 2020 by Emily Stotts
The employees are always willing help, answer any questions and make the experience easier. I always use this location for any printing needs and I have never had to wait long for an order to be ready.
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July 2019 by Kelli Porter
Very kind gentleman working the counter got me all set with an important express delivery with minutes to spare before pickup. Smaller location, but was exactly what I needed.
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February 2019 by Hilary F.
DO NOT PRINT HERE. Complete rip off and don't inform you of prices when they are giving you options. Charged $60 to print 19 pages on REGULAR 8 1/2 x 11 paper. I still can't believe that just happened.
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February 2019 by John Kouris
Went to the individual kiosk where it indicated you could scan. Paid. Then found out you couldn't scan. Went to ask a human for help. Wasn't offered a refund. Sent to a new kiosk. Paid again. Scanner wouldn't work. 30 minutes and $15 wasted and didn't get the work done which was time sensitive.
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June 2018 by Jimmy Hansen
RIP OFF. There's a $10 minimum charge for pre-paid label drops offs....all because it's located within a hotel. This makes no sense. Pre-paid labels are PAID FOR already! Save your $10 and walk a few blocks West to the FedEx at the Merchandise Mart on the second floor.
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April 2018 by Don D.
Must say Deb is the best. I tell you she got a complex order done just right. It had to do with some documents that I needed for some critical work.
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June 2017 by Sukhninder Singh
i like
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April 2017 by Leora C.
This place is a scam. I was on my way to the office yesterday morning and had to drop off an already labeled and pre-packed Fedex ground package. They told me that there is a $10 surcharge for anything that is over 1 pound at this location due to the fact that it's in the Westin. The package was in a plastic pak and was maybe 2 pounds at most (it had a woman's suit jacket inside) so it's not like it was oversized, heavy or an irregular measurement. Nowhere on Fedex's website does it state that this is an "out of the ordinary" location. They look to scam hotel clients to pay for this service and the clerk probably pockets the cash for himself. I will be reporting this location to Fedex for dishonest practices. Needless to say, I took the package to another Fedex a few blocks away.
