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July 2025 by bill wang hong
Horrible experience want to chase customer away and nonchalant service, especially Tamieka... Charges an extra 10 bucks for nothing, despite with a label
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May 2025 by Eliza-Louise Funk
Staff looked bothered to have a customer. Told me in order to return a package they would charge a $10 fee as “they are in a hotel”(despite having a label already. All that was needed was to drop off). Don’t bother.
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May 2025 by Ann Marie Jimenez
Very polite and didn’t waste my time. They have a package handling fee even with prepaid labels up to 1 pound is $4 then 1 to 10 pounds is $10.
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January 2025 by Hayoung
Pretty terrible. Had 3 large boxed dropped off in front of the door. Fedex had a couple of trolleys with boxes on top (one with small 3 boxes that I could easily place back on after use) but they refused to lend me for the 1 minute I needed it and told me to ask the hotel, which they rightfully used. They also told me to wait while they were attending to other boxes and once I asked another employer, they said no. They then asked a handling fee of $40 per box
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October 2024 by Emily Retemeyer
Richard is awesome. He is very helpful and has a great laugh. I really appreciated his customer service.
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June 2024 by Natalie Maliakkal
These people are the best I had a tough order to print for my company and they walked me through everything, reprinted everything over and over again until it was to our liking, gave me advice and were so kind and patience throughout the whole process. Valarie is a GOD SEND. I am so thankful she was there for me!
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February 2024 by Andreas Parker
Handling fee and didn’t accept AT&T return
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December 2023 by Josh R
Impossible to find within the building and then they tried to charge me a $10 dropoff fee even though I had a prepaid shipping label. If you have been wondering why you see fewer FedEx stores these days, it is because the company is apparently being run by goldfish in a toilet
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September 2023 by Joey B
Serving white people before colored. Charge extra handling fee
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August 2023 by ZHE SUN
Want me pay extra drop off fee for a prepaid package
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March 2023 by Iñigo Cubillo
Real robbery!!!!!! 10 dollars for 4 prints in W/B
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December 2022 by Alex Gorbatovsky
They wanted a $10 "handling fee" - which is unique to this location. Also they refused to honor my prepaid shipping box which was part a standard return process to a store.
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October 2022 by Gian Marco Dela Cruz
Richard was such an incredible employee. He went above and beyond for my business needs. Thank you for that man. Please give him a raise. He went the extra mile to assist me with my Fed Ex inquiry regarding a delivery from Bouqs Flowers Co.
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September 2022 by Amanpal Nandra
They charge a convenience fee to drop off a package that has already been paid for. Might as well walk 2 blocks to USPS or 3 to UPS.I ended up dropping off a package at the Walgreens next door on Illinois. Easy, convenient, and free.
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August 2022 by Elizaveta Shcherbakova
They charge a handling fee to drop off a package even if the label is prepaid and attached. Never seen that before.
