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November 2023 by Diana Bernatek
The reviews are correct. They charge you extra (by weight) for prepaid return/shipment labels…
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October 2023 by Kim Gary
Actually ZERO stars! So disappointed. I was walking 60 miles for breast cancer on September 6 and a friend sent an edible fruit arrangement to the marriott marquis. Unfortunately, I was not aware and never received it. For some reason, Fed Ex decided to call me on September 27 to see if i wanted the molded arrangement Seriously, they couldn't call me when they got it but could call me 21 days later. Dont accept deliveries for the hotel if u can’t notify the recipient of the delivery. You should reimburse my friend for the arrangement.
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June 2023 by Nikita B.
I had the best experience everytime I came here. I was here for a tradeshow/ conference and I bumped into many obstacles. First my print material didn't arrive and they helped me print it fast on site so we would have materials to pass out. They went over all the paper options. Then I had to request them to pick up my shipment from my booth which they came in a timely manner. Then I was missing 2 shipping labels and they quickly handled that as well! Huge shout out to DQ, Will, and Racara! You guys are the dream team :)
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April 2023 by Alina S.
impossible to locate. no signs of any kind. on the second floor of the hotel. hard to get to on top of it, they charge extra shipping fee: because they are inside of the hotel !!!!! LOL STAY AWAY! zero stars!
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October 2022 by MARIA DEL MAR MUÑOZ-REJA MORENO
Novice staff, unexperienced and slow. I asked for a copy of a document in normal, black and white and double-sided paper, and yet she printed me a copy of half of the document on simple side, color and with photographic paper. In addition, they charged me much more for not following my instructions and I left without the complete document. I have been taken for a ride.
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January 2022 by Andrew Brady
Having to pay surcharges because the location is inside a hotel is a joke.
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December 2021 by Monica W.
What a great team! My shipment was delayed and they took the extra effort to keep me posted and made necessary accommodations, even after closing hours to get my packages to me!
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November 2021 by Ángel Ramón Pérez Menéndez
Useless services. I cannot return a box with a printed label from here. Only if you want to pay…
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October 2021 by Irshaad Goedar
Be advised they're required to charge an extra fee by weight at this location, likely because they're inside a conference center. However, the staff is excellent - Kevon was a real pleasure to work with.
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May 2019 by Colleen Strasser
Ridiculous charges because it's located in a hotel. I had to pay $20 to ship something with a prepaid label. Never come here.
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March 2019 by Andrew Wilmington
This store charges $10 to ship a package with prepaid shipping. Absolutely absurd. Terrible customer service as well.
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March 2019 by Eddie Gomez
Good service but FYI: Surcharges for being inside a hotel
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October 2018 by Evgenia Hutson
The most pointless location! Hard to find and they charge you to ship from there even when you have a prepaid label
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April 2018 by chai chaoyi
Charges extra for dropping off prepaid package
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February 2018 by Shikirah Smith
Excellent staff! Very polite and fast! Devon and Dominique were awesome. Would choose this location over others!
