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October 2023 by Aesha E.
Conveniently located in Streeterville when I was wandering around waiting for an appointment. I love FedEx's Print and Go thing, because it's (generally) pretty simple to use and since my printer hasn't been working no matter how many things I do to it, it's particularly useful. It costs $0.20 if you make sure that you print in black and white (it was color for me before I changed it, but perhaps it's because the document I was printing has a color header). And I love that I can do all of this without interacting with anyone.This is a much smaller location than I've ever been in but they do the major things like print, fax, ship. It's adjoining a Starbucks so you can get your caffeine fix.
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June 2023 by Louie Joseph
The staff was very attentive and helpful, making sure my prints were perfect.
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May 2023 by Omar Marts
Arrived at the location and proceeded to the print side of the business. There was one person ahead of me and one person waiting on the shipping side. There was one cashier on the print side and one on the shipping side. Another cashier appears from the back and was polite, “How may I help you?” I pull out a $20 dollar bill and say, “I would like to add $2 to a card so I can print my resume.” As she is preparing to help me, the cashier at the print side instructs her to help the lady on the shipping side first. That baffled me because I thought there were two separate lines for a reason. Not sure which transaction would’ve taken longer, however, I do know the print side cashier could’ve communicated directly with me as to why he made that decision versus acting like I wasn’t there.
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May 2023 by Jashena Norris
Excellent customer service and very friendly employees.I was helped by an employee named Cordell who was very upbeat and knowable about most things in the store. Will definitely come back to this location should i need to ship anything,
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April 2023 by 513james513
The employee was very helpful and upbeat. He made a stressful situation much better.
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February 2023 by val mcnulty
The Staff is great! They are always so helpful, given everything they do, it’s very reasonable, and they pack up whatever I need—again, very reasonable! FedEx is AWESOME! What would we do without FedEx?!! ?????
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January 2023 by Maddy Eppli
Cordell was a lifesaver! I ordered a print job for a work presentation and the project looked great, but after taking 2 steps out the door into the Chicago intersection, the box of prints got dropped into the wet, snowy ground. I headed back into the store and Cordell wasted no time in helping me place a reprint order free of charge. Will definitely be back for future projects! Thank you, Cordell!
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January 2023 by Haoran Chen
Chris has been super nice and helpful, came up with a solution I didn’t even thought of, and met my purpose beyond expectations.
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December 2022 by Omar Jean
My visit to this store was absolutely amazing. Ryan is doing a phenomenal job! As soon as I walked in the store I was met with positive customer service. Ryan is attentive,friendly, and professional. I will be back. I give her 5 stars! Thankyou Fedex!
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September 2022 by LaNae D.
Ryan was so nice and helpful to me with my scanning job. Best customer service I have received in a Fedex/Kinko BY FAR!!!!
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June 2022 by Natalie Di Dio
Bryan went above and beyond in helping me print an oversized image last week. He is beyond kind every time I am at FedEx and extremely helpful and knowledgeable. Every experience with him is pleasant. Thank you Bryan!!
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June 2022 by Shaheer Atif
Great service, Manager Ryan was very helpful ?
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March 2022 by Qing Wang
I am recently married thus my wife and me brought about 15 photos to this FedEx office near our house to print. NICOLE in this office welcomed us friendly and listened carefully about our request. We'd like to print some photos in 5*7' format while others in 12*16' format. Nicole helped cropped and adjusted EACH photo carefully and printed out. Every photo is in high quality to represent the day of my marriage. Definitely a great experience at FedEx office and Nicole made my day. Sincerely appreciate Nocole's help and I would definitely recommend others to this place.
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March 2022 by Corey Kaplan
NICOLE is an awesome leader that always has a smile on her face and is willing to help everyone. Her team of BRYAN & Cordell compliment and make the team at Erie & Dearborn the best ever !! Out of 4 stars ⭐️. She’s gets 10 ⭐️ ??????????
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January 2022 by Madeleine W.
I love this location! First shipping service that has ever made my day easier. I have been in multiple times and received great service every time.
