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January 2024 by Yo Freak
Someone stole my card and used it at their location at 820 Western Avenue in Chicago, IL. They said they can't check the cameras. And they cannot assist in helping to find the thief. Because I don't have an account with them. Interesting enough I even told them the exact time the transaction was done on my card 5:15 PM
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March 2023 by Max Maxim
I recently became a client of this bank and I am very satisfied. Many thanks to the staff for their courtesy and help.. дякую і гарного дня.
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February 2023 by jamie Barrera
These lady's are not helpful and disrespectful tried to open an account was told they couldn't help me and when asked why they were unable to provide any information as to why I can't open a new bank account or where I can open a new account this is how your employees act to customers
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May 2022 by Stephane Jean-Louis
One of the employees gave me awkward racist vibes. After one glance of me there was an automatic change of experience. Didn’t appreciate the disrespect and I sure won’t be coming back nor advocating great service.
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March 2022 by Roman Piasetskyi
Customer service could be better
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March 2022 by Ch Ris
The atm gives out…..singles!!!!???
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December 2021 by Alondra C.
This location is Always friendly and helpful, the tellers give me information about services that could suit me. they always greet me with a smile.
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September 2021 by Rogers Clarence
I was treated with a great deal of courtesy, consideration, dignity and respect at this branch. They were very efficient and effective and helped me to get a lot of things accomplished; with the focus on my future. Thanks, Fifth Third.
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May 2021 by Edwin Portillo
It seems like you get great service if you’re Ukrainian or European. I’m LATINO and did not get treated with respect at this location yesterday. I wanted to open a small business account and the manager was short and did not pay attention to my needs. This is why online banks are taking over. I’m sure if I was Ukrainian I would have an account right now, but I’m not. They did not help me at all. Would not recommend any minority to go here. If you notice the 5 star reviews are from Caucasians that have no idea what rude tellers we speak of.
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April 2021 by TEBarrettJr
The ladies here have always been helpful and kind. I'm assuming the 1 stars are just salty folks trying to blame their irresponsibilities on anyone but themselves.
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March 2021 by Victor Garcia
Everyone that works here is completely rude. Worst 5th 3rd branch.
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December 2020 by Lauren O.
what kind of bank only allows you to get one roll of quarters, and repeatedly and rudely tell you you only get one roll as an exception for not having an account with them? Never had that issue with any other bank and don't exactly have time to go to every bank tonight to get quarters. I don't usually go out of my way to write bad reviews, but the attitude the whole time was ridiculous.
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November 2020 by Taylor Spratt
I wish I could give zero stars. I had a couple hundred dollars in an account I forgot about; not only did they take all of that money in "service fees" but then they kept racking up the fees and wouldn't waive the $7 in overdraft. You'd be better off keeping your money on your front lawn because at least then there is a chance it'll still be there in the morning.
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November 2020 by Jose Estrada
This is by far the worse costumer services I have ever received.
