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March 2024 by JAY BIRD86
This location is so rude and unprofessional especially the front desk staff! I NEVER go here because always have a bad experience but was in a hurry and regret it. Horrible.
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August 2023 by Ryan Daniel
Financial Analyst-Benjah Raphael
Investment is profitable when you’re working with the right person which is Benjah Raphael he’s a good Forex trader who knows the importance of risk management.
Email:
[email protected]
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July 2023 by Bonnie Williams
Terrible customer service I went in to purchase a money order & used my debit card for access to my account still was asked for my ID! What’s the purpose of the ID machine just felt profiled my kind!! Terrible
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December 2020 by Amy DeLaney
Don't use this bank for your professional needs. I am an attorney and needed to help a client set up a guardianship account. I planned in advance. I came in a week before my client was to arrive from Alabama and met with Fidel Munoz. Mr. Munoz assured me he could help. He said he would email me the list of documents but never did. I came back in on Tuesday to check on status and confirmed everything he needed to set up the account. I then sent Mr. Munoz all the court documents. My client flew in during the pandemic as required. When we arrived on Friday, we were told they would not set up the account. Shocked and dismayed, my client could not do what the court ordered her to do. Even the manager refused to help and did not seem to understand the letter of office.. I was hoping to establish a relationship with 5/3 because they are so close to my office and I can kick them so much business, but unfortunately, they are too incompetent. Very embarrassed that I put my client through this.
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November 2020 by Recovery Advocate
This was deemed essential business during covid, however, to handle large transactions you have to schedule an appointment. All fine, except when they have 'no availability' to allow you access to your OWN MONEY for four business days. Might even be a banking violation. Go somewhere where you matter.
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December 2018 by Angel Samperio
Rude Staff. Refused to give me change
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August 2017 by Margaret Leimkuehler
I have had great service at this particular location. In Ohio it was hit or miss with getting credible information, but here I've had acurate info and great service.
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November 2014 by Pamela Akins
I love this bank! Very nice and they help you with financial stuff to make your life more efficient, financially. Love Gabriella at the 42 E. Ontario Branch!
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December 2011 by A Google User
Great service, very personable
