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January 2025 by Todd Stiefelmayer
Both of their ATMs broken, drive-thru lanes clogged with parked cars while dudes loiter in the parking lot, double parked, smoking joints. Classic 5/3 experience, needs to rebrand to TwoFifths.
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May 2024 by carmen vaquez
I would like to thank Jose for everything they have. He has done for me all the help. It was so professional I am. I am grateful I will send a mess and he helped me took the time. Patience and help me out so thank you. You are the best.
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April 2024 by Carmen Vazquez
This is the worst thing I did I should’ve stayed with Capital One. These people are so rude they don’t help you with anything. I’m going back to Capital One. I hate this bank.
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March 2023 by Amanda Krutsch
Someone used a clone of my debit card at this atm last night when I tried to contact the bank to get footage of the transaction to prove to my bank it wasn't me as I live in mi they refused to help me and told me they do not get involved. And wouldn't review footage without a court order? I'm baffled and appalled at the rudeness. I was not rude one bit when I called and I'm the one that is out over 200 dollars.
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April 2022 by jonathan mercado
Very rude people! Worst experience in a bank ever! Closed my mom bank account without any valid reason! Keep in mind my mom is a mentally disable person ! She needed that account to receive her disability check!
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January 2022 by Alex Lilja
The male Foreign manager that works here was discriminating, prejudging, rude and disrespectful beyond belief. I have NEVER experienced such bad customer service and social skills/respect. Couldn’t even help me girlfriend with her deposit and transfer.
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May 2021 by Evan Breedlove
Some folks are friendly and nice and some are condescending and rude. Really a role of the dice
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April 2021 by Annette Jones
Yes , Fifth Third Bank has excellent service and ATM.
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October 2020 by E P.
I called this branch yesterday to ask if they offered a notary service. Up front I explained to the woman who answered that I did NOT have an account with their bank; I asked how much the fee was--she stated it was FREE. She told me they had two notaries at this branch and one would be in today. So I went in this morning and they refused to help me. The teller told me they DID NOT offer this service to non-account holders. She wasn't apologetic; I would not open an account here due to this poor experience. I am really mad. Very poor customer service.
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January 2014 by Greg McNichol
A nice quiet bank in Lincoln Park with great customer service. Highly recommended.
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September 2011 by A Google User
The personal banker Prince is very helpful and kind. He makes sure that my banking needs and questions are answered and met. I recommend him to ANYONE that opens an account with fifth third.
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November 2010 by A Google User
This was my first time going to this branch. I deposited cash. Now they seem to be having a problem with their system and there is no record of my deposit. So basically they took my cash and ran with it. I might as well have given it to some bum on the corner. They would have kept it just as safe. Theft plain and simple.
