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November 2023 by kt dl
Won’t let in to use the ATM.
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July 2023 by Deborah Be
I wish I could give it a 0. Worst bank ever . follow up to the person that wants me to call . I can't call because , you should know there is no money in my account , because you let people steal money . I filled out a form and went up there and was told it was too bad . Thus the worst bank ever comment .
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April 2023 by Mary Balogun
Always knowledgeable and courteous services.
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June 2022 by Lee Bryant
Art Mejia was courteous and knowledgeable. He handled my needs efficiently
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August 2021 by Laura P.
I had some confusion when opening my Fresh Start account, and Jessica was nothing but helpful. She answered all my questions, and when necessary, looked into things and called me back quickly. She's friendly, professional and efficient and made my banking experience much easier
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February 2021 by Sabrina Brown
Appreciated this bank giving me a second chance on a new checking account after having some issues with my lasts account with Fifth and Third bank. I also loved the fact you could continue banking with them thru their DRIVE THRU WINDOW (PANDEMIC) even if you have no car. Everyone is always friendly and there are never any long lines or long waits. Plus, it is one of the few banks that offer a HSA SAVINGS ACCOUNT for all YOUR HEALTHCARE needs. The only problems I am having is with HACKING OF MY APP or PERSONAL ACCOUNT and the bank doesn’t offer automated banking via one phone call. It would be nice if a customer could receive all account information without speaking with a live teller every time, it is so time consuming and kind of annoying!! If you are a customer that needs a checking accounting after having problems with a prior CHECKING account with ANOTHER BANK then FIRST AMERICAN is the bank for you. You want HELP saving FOR YOUR HEALTHCARE needs and your employer has no benefits plans for HEALTHCARE SAVINGS them FIRST AMERICAN BANK is the bank for you. YOU want bank that is small but BIG ON HEART then FIRST AMERICAN BANK is for YOUSTILL ?RUNS DEEP!!
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October 2019 by john diguida
The friendliest bank in town.everyone greets you
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May 2019 by G W.
Excellent customer service. They really care about their customers. They were able to help me out when the telephone support for First American Bank absolutely refused. If you are opening an account, I highly recommend this bank ONLY if you are planning on strictly dealing with this branch and not the general telephone support.
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February 2019 by Don D
Dealing with First American Bank in Chicagos South Loop is a real pleasure. This bank prides itself on knowing each of their customers and their individual banking needs. As a small business owner their overall attention to my banking business is remarkable. Walk into a Bank of America these days and you will see their idea of BOA future banking. There will be 3 associates