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November 2023 by Thomas Folkes
Good staff!
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February 2023 by Lisa Volpe
Wait times are long at this branch location and the customer service is poor. I arrived at 9:05 a.m. and the front door was closed. I knocked. Woman told me the lobby is closed and to use the drive through...WHAT??? I'm moving my accounts to another bank.
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September 2022 by Candice Velasco
Great experience\customer support after the first Midwest bank acquisition.They have a debit card printer on site!
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August 2022 by Mark L
Took months of time to get a business account transferred with the appropriate paper work. Weeks of wait times between transactions and bankers that are unable to help due to the transfer to Old National.
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August 2022 by CandiceWasHere
Great experience\customer support after the first Midwest bank acquisition.They have a debit card printer on site!
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August 2022 by Sam Becker
Ever since your bank has merged with First Midwest, I have been locked out of my account and I have no idea if my last paycheck came in!! I've been on hold for over an hour!!!!
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August 2022 by Tiffany Mohiser
Less than 1! Negative 1,000,000.
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July 2022 by Ivan D'Souza
Everything in this Bank is changing. First Midwest Bank has been taken over by Old National from July 11, 2022
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February 2022 by con reb
My checking account was closed and I found out about this by logging online.No warning from the bank , no phone call , email or any other communication .7 days later I still don’t have access to my money, I don’t know if my last paycheck was deposited or not...I got conflicting statements from bank employees regarding the reason for closing of the account . I attempted to get in contact with Nicole(branch manager) who apparently took the decision but 5 voicemails later no reply yet.Walked into the bank still couldn’t get a reason or where the funds are.
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September 2021 by John Kryl
Closed the outside ATM and drive through because they sold the building. The inside ATM was out of order because they were replacing it. There is no way to withdraw or deposit unless you come when the tellers are present.
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September 2021 by Darleen Alberts
Usually go thru the drive. Staff is friendly and attention to detail.
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January 2021 by Cynthia Fuentes
I have been a client for 30 yrs! I opened up my account here at the age of 17 yrs old,way back when it was uptown ,then it was Bridgeview bank, and I was very happy, but now they are the worse! I'm about to go somewhere else!!!! It will be hard because I was with them for 30 yrs.
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June 2020 by Kat Graden
Would not recommend to anyone. Had numerous high-impact failures on the part of this bank including mistakes, issues wiring money for my condo purchase and general poor customer service from staff at the location. A promised phone call from the manager to resolve the issues never arrived. My disappointment is manifested in the closure of my accounts.
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October 2019 by Mike Khan
I asked for a simple request, I was yelled at by the staff. The bank has definitely taken a step back from the time it was Bridgeview bank. Not professional staff. Your better off doing business at another bank like Chase or BOA. Poor customer service all around..
