FirstService Residential Chicago has more than 65 years of experience to take care of Illinois property management needs. People rely on a dedicated team of professionals who serve downtown high‑rise, single‑family homes and growing suburbs. The staff is described as best, responsive, positive and dedicated to resolve any issues that come up. Service requests are handled with utmost importance, quick and smoothly, with communication on point. The team is helpful, knowledgeable and makes the process seamless, providing first class service that improve lives and makes a difference in the community. Issues are solved promptly and professionally, helping people feel comfortable in their condos.
We cannot say enough positive things about Scott Shields and The Orchard. Not only is he amazing with communication, but, he genuinely cares about the building and the overall health and maintenance of it. He's been a godsend as our team has prepared multiple units for sale within the building.
August 2026
An enthusiastic thank you for Seonnee, Director of Resident Services at 100 E Walton! Seonnee was such a pleasure to work with as we navigated the contract and required association documents and closing paperwork. Prompt, courteous, and delightful. Thank you Seonnee!
June 2026
First of all, don’t listen to all the whiners and complainers about the HOA. They have no idea how it works and would rather complain than educate themselves. First Service works very well with the HOA. Elizabeth is the heartbeat of this community.
