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November 2024 by Efrain Prieto
Great service.
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February 2022 by Frank A
Great service and they are polite
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August 2021 by nikolas schuler
Top shelf
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May 2021 by D. Brasco
Bobby always show me love
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January 2021 by JA Tripoli
There was a local outdoor car show at this establishment. It was good, a bunch of old schools. I posted a pic of a Toranado. That was a really cool car. First front wheel luxury car of its time. There was music and food as well.
Not sure if it's a regular thing over there.
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September 2020 by lefty tripoli
There was a local outdoor car show at this establishment. It was good, a bunch of old schools. I posted a pic of a Toranado. That was a really cool car. First front wheel luxury car of its time. There was music and food as well.Not sure if it's a regular thing over there.
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July 2020 by Maurice Turner
The guys that handle the inspections are very timely and get you in and out. They definitely know what they are doing.
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September 2019 by Julie B.
I was in an accident and my front left bumper and quarter panel had damage on my Wrangler. The sales person, Q, was truly "sales" because he kept saying they'd take care of everything and gave me a big pitch which I believed because I had them remove a ding from my other car previously and they did a fantastic job. I went to pick up my car, after a delay in getting parts, and picking it up and bringing it back and I saw a scratch across the quarter panel that they did when putting it back on. They had to redo the quarter panel again and I came to pick up my car and they hood was put on properly and was crooked. It took another week to repair and I noticed that the lock popped out of the door and some clips on the electrical cords were broken. They said they never touched the door but they would order the clips to replace them. Needless to say they never called me back when they got the clips that were supposedly ordered and in the meantime the door handle popped off the door. I took it to another shop and they said that someone had taken the door off and put the clips on backwards and put the screws back in wrong which was caused the handle and lock to pop off. So not only did they lie about what was done to my car I had to bring it back a few different times to get it right, and then they didn't complete the work. It's unfortunate because the service people were very courteous and helpful, but the sales person was horrible and promised everything and didn't do anything. I even had to continually call to get updates.
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August 2019 by Megan B.
DO NOT use this body shop. They added work to the original estimate of the car without permission to do so they refused to give me my car back. Completely unprofessional shop. They tried to leave me with almost a thousand dollar out of pocket payment bc they didn't get approval from insurance (per the requirement) to do so. Very rude customer service to top it all off. I do NOT recommend this shop to anyone!!
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June 2019 by Claude Raines
Professional
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April 2019 by Patrena M.
Great job. Took a little longer than I expected but was well worth it! Staff was very nice.
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March 2019 by Autumn L.
If I could give this shop 10 stars I would. They are always so accommodating and helpful. I have come here twice when I was short on time and they were able to squeeze me in so I could be on my way and keep my schedule. The staff is incredibly kind and goes above and beyond expectations. Before finding Erie-Lasalle Body Shop I made the mistake of going to other shops and had awful experiences. If you're in Chicago I would recommend this and only this shop for your vehicle needs!!
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March 2019 by Stephanie P.
I can't speak for actual body work but last year was the second time someone has done me a favor with my tires. I have had them not only check my tires and fill them up for me at no charge, but had a flat and someone literally carried an air container across the street to where my car was parked, filled the tire up, and told me where to go close by to get a new tire. Super nice people, will go here in the future if I need anything done!
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February 2019 by K. N.
I cannot say enough good things about my experience at Erie-LaSalle Body Shop today! I bumped a curb pretty hard and the flood light popped out of the frame of my car. I called a few places to see if they could make the repair and/or provide an estimate. But this was the only place that was willing to help so late in the day without an appointment. Eduardo took a look at my car and said they could fix it in an hour. He pulled it into the garage to take a closer look underneath and found that I'd also bent a bracket that supports the floodlight. They were able to straighten the bracket, put in my floodlight in under an hour, and only charged me $50! Eduardo is awesome and this place is honest and very customer service oriented. Based on this experience, if I ever need auto body repairs, I am definitely coming back to Erie-LaSalle!
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November 2018 by Michael C.
I came yesterday for my car's collision check. The crash happened yesterday morning, I called them and they met me in the afternoon for a check, the gentleman Gary Michalski was very nice, as I understood they cannot accept walked in repair and I needed to use my car next day, he helped me to get my front license plate fixed for legally driving on the road, and without charge! Thank you guys!
