-
May 2025 by Lauren Ronda
Misleading pricing. I was told that an item with a $40 price tag is actually $48. No apology or offer to honor the actual price of the item.
-
March 2025 by Jordan Villarreal
I went in looking for a jacket I saw online. The women working were SO helpful even though they didn’t have the exact color I wanted in stock. They searched the back to offer me similar colors and helped me pick out the perfect size. I was able to easily overnight ship the color I wanted at the register with their help. I really appreciated their assistance and how friendly they were!
-
February 2025 by Marissa Cowell
TLDR - low quality items don’t match high prices
The clothes are cute and the store is nice but the item I bought turned out to be the lowest quality piece of clothing I’ve ever owned. With each wash the sweats become more threadbare, leaving tons of magenta lint in the dryer, on whatever socks I happen to be wearing with the sweats, and all over the floor after I put them on. Today, after not having them very long, I put them on and my toe ripped a hole in the cuff of the pant leg. FP used to be higher quality. Now, sadly, it’s just fast fashion at a higher price. If you’re going to spend that much, consider spending it on something that will last longer.
-
December 2024 by Nancy Hodges
If the young ladies working here had said hello or offered any help, I may have bought something...
-
July 2024 by Emily Cameron
While shopping for new clothes at Free People today, I found a tank top and asked an employee for her opinion on which shorts would go well with it. She showed me a pair I liked, but when I went to pick out a medium, she suggested I also get a large. This made me feel body-shamed and offended. She tried to explain by saying she "always sizes up 'just in case.'" Feeling uncomfortable, I just went to the fitting room without saying anything else. I left Free People feeling insecure and not wanting to return. This was especially disappointing since I usually shop there regularly.
-
January 2024 by Viviana Wilczynski
Nice collection of clothes and amazing service!
-
December 2022 by nataliej54
FIVE STARS Kudos To Jessica And Claire / My Dad Called This Store On Milwaukee Ave And North Ave And Spoke With Jessica Regarding The Availability Of A Pippa Puffer Jacket { Was Sold Out On Line ]./Jessica Advised My Dad That The Jacket Size Was Available And Jessica Would Hold It For Us Until The Next Day / My Dad Was Also Advised Later By Jessica And Claire That We Could Return The Same Jacket We Purchased Online In A Larger Size For A Even Exchange / When My Dad And I Arrived At The The Free People Movement Store We Both Thought The Storefront And Inside Store Looked Awesome /And Agreed That This Is A Pretty Cool Boutique Store For Ladies Looking For A Special Higher Level Of Interest Clothing Line That Is Affordable / Jessica And Claire Also Presented And Explained To Me Other Jackets / Vests / Cap / Gloves / That I Had A Interest In That Were Very Unique / When My Dad Reviewed The Other Jackets And Clothing That I Was Browsing He Was So Impressed By The Service Level That Jessica And Claire Provided To Us That He Bought An Additional Jacket As My Christmas Present / On Our Drive Back Home All We Talked About Was How Nice The Clothing Was At The FREE PEOPLE MOVEMENT STORE In CHICAGO And How Sweet And Kind JESSICA And CLAIRE Treated Me And My Dad
-
December 2022 by Nancy Shiao
Very cute collection of clothe! Very great work out clothe. Good selection for tennis outfits
-
April 2022 by Nancy J
Very cute collection of clothe! Very great work out clothe. Good selection for tennis outfits
-
November 2021 by Madeleine Ortiz
I love that there’s a free people store that carries just the movement line. It’s so fun to see all the different colors and try on the pieces in person. The employees were super friendly and helpful without being overly salesy. Very genuine and a fun shopping experience. The prices are expensive - comparable to a Lululemon, but still worth stopping in to look around or buy something special.
