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February 2024 by Erika P
FYI—this shop is closed! I loved going to Franko for my necklace repairs but unfortunately, last time I went in January 2024, there was a sign on the door announcing he has closed indefinitely.
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November 2023 by Liam Abbate
Stopped in this morning, was in and out in 15 min with a brand new leather strap for my watch! A bit tucked away, on the 12th floor, but be clearly knows what he's doing
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October 2023 by mardy sears
Franko’s work is truly amazing! Don’t expect any warm and fuzzies but his skill is not to be beat. He replaced four watch batteries (one watch was a Movado had been mishandled by the last person who opened it) and he worked on my watches for 30 minutes. My bill for this work was only $30 - batteries included. No credit card but PayPal worked.
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September 2023 by Rose Centofanti
Found by reviews this great jewelry and repairman! I have been there several times for watch battery replacement, watch band replacement, watch glass face replacement and sterling silver earrings repaired! Was totally satisfied with all work! I will keep going back and have referred him to friends!!
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August 2023 by Taylor Hipskind
In and out to fix my dial markers on my Bulova in 5 mins for a very reasonable price. Takes Venmo. Recommend!
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April 2023 by Monika Baker
Bad customer service. I walked into the shop and wasn’t given any guidance on what to do or when Franko would be able to help me. No greeting or anything. He was working and there were 2 people in front of me and he didn’t give any of us any guidance or say he would be right with us.
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March 2023 by Johnathan Kaszynski
I went to Franko after the place I originally planned to go to closed early for the day. Next time, he’ll be my first choice. Franko adjusted my watch bracelet while I waited, getting me a perfect fit in no time at all. He even charged less than the other place.
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March 2023 by Suzie Haberman
Highly recommend Franko's if you need your watch battery repaired. Believe the good reviews! We were in and out in about 5 minutes and Franko replaced the battery right then and there for $15. Too easy!
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February 2023 by Eric M
Franko is a super nice guy and had my watch adjusted in 5 minutes. He made sure it fit to my liking and was very personable. Extremely fair pricing. Will be back for any and all of my watch repairs.
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January 2023 by Denise W.
I recently relocated from Chicago to San Miguel de Allende MX...but I would be remiss if I didn't write a review for Franko. For the four years I lived downtown Chicago, he was my "go to" for everything jewelry and watch related...whether it was repair work or replacing batteries or more. He is a master and such a nice person! Nobody better!
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November 2022 by Arthur G.
The rotating bezel on my Tag Heuer needed a new click spring. But it hadn't been off since 1994 and was very stubborn. Franko got it off and found a part in his stock that would work. Turned it around in one day, 40 bucks. If you need a watch guy in Chicago, Franko is your man!
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October 2022 by Subin Shin
I rarely write posts. I had to write as I like this shop so much. I had to change the battery of my watch. It took only like 10min. Reasonable price with honest, good service. I will recommend this place to everyone around me.
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September 2022 by Illirik S.
I went to Franko's to get two automatic watches repaired: a Seiko that had never run, and an Omega chronograph that was running well but the date did not advance. His office is very conveniently located and easy to access. He examined both watches and identified the issues with both watches, carefully explaining to me why they were not working. Service took a week and was extremely reasonably priced - $75 for general service and repair of the date ring on the Omega, and $50 for a full cleaning and service on the Seiko (it was full of dirt on the inside). It took a week - much faster than sending them off for repair - and I loved that he did not charge an excessive price just because the Omega was a fancy brand. I will never hesitate to bring him any other watches or jewelry to repair!
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August 2022 by Bill T.
This establishment is even better than its many 5 Star reviews! My favorite watch just stopped working this morning. So I was downtown and when I finished my work, I went on Yelp and there was this location just around the counter - Franko's - so I checked it out. Excellent experience! I went up to the 12th floor of the bldg, met the owner and 5 minutes later - my watch battery was replaced for $15.00. Based on my experience I highly recommend my new favorite watch & jewelry repair shop - Franko's!
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August 2022 by Brett Kramer
After 30 years in business, this nice Gentleman really knows his business and his prices are fair and reasonable. He replaced the watch batteries in both of my Wife's watches in minutes while I waited. I would highly recommend his company for service with your timepiece or jewelry.