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September 2023 by Hannah
Staff was very rude and clearly expressed their negative attitudes about searching for a requested shoe size. My 2 friends and I stopped by and we all felt the same negative experience as the sales associates were not welcoming and their facial expressions upon asking questions were unprofessional. It was not a pleasant experience at all. Take notes from Aritizia & their customer service techniques. Will not be back to support this location.
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July 2023 by The Last Alexander
Beautiful store. Amazing staff. Great selection for the lady's you love
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July 2023 by Madeline Magee
I noticed the reviews are basically the same for a particular persuasion and the same for the privileged. I had planned on visiting this store but I'll pass.
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July 2023 by Norris Bonds
This will be a great addition to Winter Park, Florida. The Decora is appropriate with the merchandise that is sold at this place.
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May 2023 by Ana Beliz Olmeda
What message do you share with the world when your sizes are limited? It’s exclusionary and in todays world- we should learn to love and appreciate all bodies and sizes that exist.
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May 2023 by Sharmin Khatun
Im professional review provider do you need any kind of review service plese let me know
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October 2022 by Anna Murphy
Lovely interactions with all 3 associates :) welcoming, fun and we had a friendly chat. I felt like I was part of the crew! Will shop again soon.
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October 2022 by Gina goldman
I visit this location frequently and without fail, every time, none of the sales associates offer to help. Today, I heard their whole conversation about their sales goals for the day all without anyone even looking at me. I didn’t buy anything, but I hope they got the pumpkin spice lattes they were talking about ordering!
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July 2022 by Mercedes Holloway
Prejudice store manager named Brittany gave me a hard time and another African American woman was in the store also and got looked at up and down with a sour face by another associate that was told to watch us . She was no where in the area until I came in it and the other black lady. Go to other stores where you will not be judge and frowned upon for being black. This location and water tower is known for this
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May 2022 by sabrina brown
I have only been to this location once (Middle of the day during the weekday back in Summer 2021) and the young lady working at the register was extremely helpful and very kind. This location is bigger than other FP locations and it is one of the few to sell shoes from FP shoe line and U will find more jewelry pieces sold at this location as well.
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April 2022 by C Carter
The staff completely ignores you. I’ve been a fan of this line for over a decade but I’ve never had service as bad as this store. I’ve been there three times and each time I had to ask for help after browsing. Each time I’ve either purchased something or was prepared to purchase. It’s near my home, so it’s convenient but I won’t be shopping at this location again. This is why shopping online is better than brick & mortar sometimes.
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April 2022 by Jacqueline Black
Staff was unprofessional and rude. I tried on many items and chose a $100 sweater that I fell in love with. The cashier rang it up and it said $160. She told me she thought the full price was a mistake but needed to check it with her manager. I waited several minutes for the manager. She came and basically ripped the price tag off the sweater saying it was a mistake and told me it’s $160 and that’s final. 30 minutes in the store for nothing.
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April 2022 by Jada Boykin
I was excited to come to free people and happy in my neighborhood,but as soon as I walked in ,no one spoke and they walked passed not a word spoken, no eye contact I walked around the whole store until I got to the exit/entry and a girl walks up and say is there something I can help you with , then a Caucasian lady walks in and they greet her and tell her she's welcomed in free people, I was like really ? I will never go to this store again , I don't deal with rude people and I wanted an outfit out of there but their actions was so distasteful that I wouldn't allow myself to spend my money with them....
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March 2022 by Rosario Loera
“This Free People store is a dream”I recently moved from California to Chicago, it is one of the best organized stores with a wide variety of clothing and awesome customer service. “Loved” ?
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March 2022 by Style Maven
I was in Chicago for work last week. I was excited to see a Free People store. My excitement was quickly thwarted when not one store associate spoke to me. NOT ONE. Assumptions made based one’s appearance should not be tolerated. It’s retail. Speak to everyone.
