-
December 2024 by Jack Doe
Sitting outside at 11:15am because the store is closed. Can you hire employees that can make it to work on time? It’s not like 11am is “early”. I was gonna spend more than $500 but you missed out on it
-
November 2024 by Steffon Nichols
Service was great although they a scandalous system they operate.
-
August 2024 by Xander Cortez
Nick is useless
-
June 2024 by Andres Calderon
Variety of incredible eggs!!
-
June 2024 by Nicole Romane
I went here with my boyfriend to trade in consoles and games for a new Xbox. I believe the person who helped us was named Marcos and he was so helpful with getting the trade-ins and saved us some extra money with a membership and pre-ordering a game. He was so kind and helpful we’ll definitely be back at this location again!
-
March 2024 by joseph
Placed an online order, it was given to someone else before I even got confirmation that it was ready for pickup. Waiting for my refund.
-
January 2024 by Kenesha Keneard
I frequent this location and have always had a good experience. They usually have what I need (I call ahead). Staff are always more than happy to help and give tips. One of the better locations I’ve been to.
-
January 2024 by E.K. King
It's a GameStop there's not much to say, otherwise the staff are great and make business run smoothly
-
December 2023 by Wael Abdalla
I didn’t find all games I wanted in that store
-
November 2023 by Henry D.
I have to give this location 5 stars because both the management and staff are not only very knowledgeable, but they were willing to help me resolve an issue with corporate GameStop with my trade-in money becoming inaccessible. They were kind, courteous, and very sympathetic/reasonable to my situation. GameStop is suffering as a company in the age of dying physical media, however the retail employee structure is still very strong in its hiring. You'd expect people who work at GameStop to be super burned out but their attitude is overall positive and a lot of it has to do with the fact that they are gaming enthusiasts themselves. This location seriously is excellent and needs recognition for it.
-
November 2023 by Ahmad Jackson
Venturing into Game Stop a few months ago in search of an Xbox wireless headset turned out to be more than just a routine shopping trip; it became a memorable experience, thanks to the exuberant and charismatic employee who made my checkout experience truly enjoyable.From the moment I approached the counter, I was greeted by an infectious enthusiasm that radiated from the store employee. His vibrant energy and flamboyant charm were not only refreshing but also set the tone for a positive and engaging transaction. It was evident that he was genuinely passionate about the products and customer experience.What struck me most was the consistency of his approach with every customer, whether before or after me. His unwavering enthusiasm and attention to detail demonstrated a commitment to providing excellent service to everyone who walked through the doors. It wasn't just a transaction; it felt like a personalized interaction tailored to make each customer feel valued.Throughout the checkout process, I couldn't help but appreciate the genuine interest he took in ensuring I had all the information I needed about my purchase. His product knowledge was impressive, and he went the extra mile to answer my questions, creating an atmosphere of trust and reliability.In the end, leaving the store, I felt more than satisfied with my new Xbox wireless headset; I felt genuinely appreciative of the exceptional service I had received. The employee's passion and consistency transformed a routine shopping experience into a highlight of my day.In a retail landscape where personalized service can sometimes be overlooked, Game Stop and its dedicated employees, like the one who assisted me, stand out as beacons of customer-centric excellence. Kudos to Game Stop for fostering an environment where genuine enthusiasm and a passion for customer satisfaction shine through. If you're looking for not just a product but an experience, Game Stop is the place to be, where every checkout feels like a celebration of gaming and customer service.I know this review is a bit delayed & I wish I got the cashier's name, but if you're reading this, thank you kindly.
-
November 2023 by Scott McLellan
Marco was really helpful in clearing up a mix-up that happened with a duplicate order. He was very prompt! Note that I had customer service call them directly and he had to call me to confirm it was legit, so...way to ruin customer service, GameStop. Big thanks to Marco at this location, though!
-
November 2023 by Asad Rahman
We bought games online for a Black Friday deal. They gave the games we purchased away to someone else. No accountability for this and this was apparently in a store full of managers. Nick was extremely unhelpful and I don't recommend anyone coming to this store or purchasing anything online from GameStop!
-
November 2023 by Asad R.
I bought 3 games as part of a buy 2 get 1 free deal online. I got an email that morning letting me know that my items are ready. I came by later that same day to find out that they gave away one of the games I had already bought to someone else without checking their ID or anything. We had to wait half an hour in the store while they figured out what to do and the best they could offer was a $7 refund?! Telling me that since the game was free as part of the deal this was a good offer?? The average price of the games with the offer was $28 by the way. Absolutely ridiculous. I asked for the manager and was informed all 3 employees working at the store were managers. So 3 managers couldn't figure out how to make sure the right games are given to the right people, to apologize appropriately, and provide a better solution to the issue. Bottom line - don't buy anything at this GameStop!
-
November 2023 by scott s.
Had TWO wonderful visits to this GameStop location today. Everyone working was kind and helpful, and answered all of my questions. Thanks to their expertise and guidance, I was able to take home a new PS5 after trading in some old equipment.I was there long enough to see the employees interact with other customers as well, and I was impressed with their positive demeanors and willingness to help EVERYONE who called or came in.I don't go to GameStops very often, but this is now my go-to location. Thanks everyone!
