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February 2024 by Kevin Holman
I haven’t taken the after pictures yet but Gerber was fantastic, I love that you get updated through an online portal because I was able to check the status and it even gave an estimated pickup time which they were done before that. The best thing was once they had my car I didn’t have to do anything regarding the insurance or any cost and the rental place was right next door.Thank you to David, who took care of everything for me!
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December 2023 by Veronika LiBeth
Fixed a dented fender and headlight glass, got email updates with a target date, and they even cleaned my car inside and out! Highly recommend!
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December 2023 by Breighanna Carey
I brought my car here after being rear ended and seeing that this shop was on the insured's preferred list with Allstate. My estimator, David O., did an amazing job with my repairs and was communicative throughout the process. He worked with my schedule to ensure I had the car back when I needed it, and was very informed regarding the reimbursement process with Allstate. Additionally, there was a day when Gerber's phone and computer system was down and when I reached out via email, I immediately received a phone call from their manager, Angel, who was able to update me on my car and what was going on. If I have any required repairs in the future, I'll definitely return!
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December 2023 by Kenny Kaplan
Took the car in today to evaluate a problem with a door. Angel took a look and fixed the door immediately. Great experience!
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October 2023 by Bhargav Shankar
Jordan was incredible! From the moment he picked up the phone, he was courteous, professional and thorough at every stage of the process. Other shops were quoting months to repair, whereas Jordan had our car back within 2 weeks of my first call. Thank you!
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August 2023 by Franky Perez
Superb customer service! My BMW came out looking new. David was very courteous and kept me up to date on the repairs. Highly recommended.Services: Painting
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June 2023 by Amanda U
Had a great and easy experience at Gerber Collision on Kedzie! They were able to get me in for an estimate same day, get my repair rolling the following week, and my car was in and out in four days as promised - plus they cleaned it for me! The other person's insurance was paying and Jordan at Gerber dealt with the whole thing so it was super easy. Bonus that there's a rental car spot attached if you need it. Definitely recommend!
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May 2023 by Aubree Weiley
Ralph is the best mechanic I have ever known. He is honest, incredibly skilled, and has fantastic communication skills and a killer sense of humor! If you are looking for a trustworthy and considerate professional, I couldn't recommend him more.Services: Transmission
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April 2023 by Donna Dazzo
I stopped in this location to get my windshield done and the glass repairman was telling me something about my sunroof being clogged. He said the sunroof is like a gutter and they get clogged. Angel the general manager came over he introduced himself. Explain things much better and offered to take my car in the back and unclog it for me.this here shows how there are good people in the world.Thanks Angel.Service: Auto glass repair
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March 2023 by Kelly W.
Took my car in after my side mirror was damaged in a car vs garage incident (one HAS to back into garage for speedy getaway, am I right?!?), the staff at Gerber were AWESOME!! Got me in quickly, repair looks great, price was very reasonable, AND they loved on my foster dog!!! Will (hopefully never) continue to use them for all auto repairs! Thanks, all!
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February 2023 by Elizabeth Stoll
Angel & his team got me in right away to reattach my license plate. Clean facility, nice staff, and took care of my car in a timely manner. I am looking forward to coming back for future repairs on my vehicle.
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February 2023 by Michael Keutmann
We rear-ended someone in our Tesla. This is NOT a certified Tesla repair shop (the closest one is in Skokie), but Angel went out of his way to help us anyway. He got our vehicle back into driving condition so that we can get it repaired elsewhere, and honestly, it looks almost as good as new. Angel was truly a lifesaver in this situation. He definitely went above and beyond for us - and didn't charge us a dime. Kudos to this man and the entire Geber team on Kedzie Ave. If you ever need repairs on your vehicle, I highly recommend this location.Service: Body & Trim
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February 2023 by Allyson Klein
Staff is very personal and did great work on my vehicle. They fit me into their schedule quickly and communicated well.
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January 2023 by Jon K.
My wife's car was taken to the shop after an accident prior to accident no dash lights on following repair had a light on dash. That was cleared turned out to be wheel TPMS sensor which the rep was dying I can't assume this happens cause of the accident even tho they asked if there were any dash lights on prior to accident which there wasn't. If you go here don't work with Jordan very unprofessional and terrible customer skill. He will smile and talk you in circles.
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January 2023 by Sunnito G
This is the only place I trust with my car. Their mechanic Ralph is the best and finest that there is. Very experienced, knowledgeable, honest, kind, gets things done in a timely manner, never had any problems after having work done on my car and the communication was excellent. They also work with great auto parts dealers and use high quality parts. Jordan and David are two other Gerber guys I’ve dealed with in the past who are also great. Highly recommend this place. Great experience and customer service from start to finish. Thank you!!!Service: General repairs & maintenance
