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March 2024 by Cem Mocan
I received top notch work for the repair of my vehicle that had a rear bumper issue. Everything was seamless from start to finish. Highly professional team. Had no issues after receiving my vehicle. I will definitely go back to this place in the future if needed. Highly recommended.
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December 2023 by Matt Booden
Justin was super honest with me and gave me great advice on my car. Didn't end up getting services done with them, but fantastic customer service. Thank you!
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December 2023 by Leslee
Just took my car over to Gerber Collision & Glass on Halsted for my second estimate. My parked car was sideswiped in the driveway. My first estimate from another Chicago Auto Body shop was going to charge me $1,418.00!!!! I was ecstatic when Chris F., showed me he was able to buff out the marks and dings and paint my car. He did an amazing job! I asked him how much and I must have blanked out when he told me I didn't owe him anything and that it took him less time to fix my car then it would have been to write out an estimate. Chris is an absolute gem and would highly recommend this business.Services: Painting
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October 2023 by LEX CINQUEGRANI
Irene was phenomenal and deserves a raise! Although Gerber doesn’t normally work with my insurance they did help me out and everything went smoothly with the repairs.Services: Painting
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October 2023 by Jason Chartier
Gotta take a moment to extend my appreciation for the superb job Gerber Auto Collision did repairing the body damage to my 2019 Nissan Frontier. The damaged areas truly look brand spanking new!In all interactions and messaging, from start to finish, the dedication to a providing great customer experience was evident.Thanks again for everything - I really appreciate it!Services: Painting
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October 2023 by Hannah Jacobs
Our car got hit in a parking lot and we had to file a claim with our insurance. Going through Gerber was so easy. They communicate straight with our insurance so we didn’t have to play the middle man. The damage was mild but we got car back within a week. When we got the car back, they went above and beyond just fixing the damage. We got the car back looking better then before the accident even happened. If something happens again, we will be using them!Services: Painting
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August 2023 by Frank C.
Never go to this Gerber!! Was promised a 2 week repair, but needed 12 weeks to complete. Had to get a rental at my own cost. To make matters worse they couldn't care less that I spent over $4,000 for this ($50 a day for rental x 12 weeks = over $4200.) Each week they delayed the repair I was out another $450.Weekly they kept telling me parts were coming, but due to a part shortage they never came. When I called their bluff and asked if I could get the part they would hang up on me. When I called back the call went to voice mail.And this staff is arrogant and had no problem belittling you. They will talk down to you and treat you as an imbecile. To make matters worse the staff was the one that is incompetent. Multiple time they had to reordered parts. So not getting things right the first time demonstrates their lack of knowledge. Rude, unprofessional, and totally incompetent!
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August 2023 by Cathy V.
My Toyota Highlander was at this location for six months due to front end damage. Derek was the rep assigned to my case and reassured me weekly for SIX months that my car was being taken care of and informed me of parts being delayed, etc. If I had any questions or concerns he professionally and patiently answered them. I have been a repeat customer and Derek has always been my go to rep at Gerber. When I picked up my car, Derek went over every detail on the repairs. Great job done by Derek and his team!!
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August 2023 by Jacob Anderson
Gerber took great care of me. Offered excellent service for my Fiat 500. Jenny is great and Irene went above and beyond!
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July 2023 by Robert Calkins
My recent experience with Gerber was wonderful. I primarily dealt with the shop Manager Matt, and I appreciated how transparent he was about my cars issues, and the expected cost & timing of the repairs. Matt was very responsive, and really gave me a sense of comfort knowing that I wasn't getting ripped off.Service: Steering & suspension repair
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July 2023 by Wendy Gallagher
Irene and the team here are nothing less than awesome! We had a fair amount of damage requiring door replacement, etc. and she expedited repair so it was done in a week so we could go on our vacation. She kept us if informed regularly. Not only did the exterior look gorgeous, but they cleaned and detailed the interior too! Looks like the day we bought it. Extremely impressed! Definitely recommend!Service: Body & Trim
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July 2023 by Ann May
Irene and the staff at Gerber Collision & Glass on Halsted in Chicago did a PHENOMENAL job on my 8 year old Land Rover. Not only did the body look brand new, they also diagnosed and fixed a mechanical/electrical problem with the car. They juggled the scarcity of Rover parts and the unforeseen electrical issues, with total professionalism, and a pleasant smile. I wish I could give them 100 stars. They were so great!
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July 2023 by Brooke Hemingway
brought our vw in and the manager wrote up the estimate pdq.also asked him for a windshield box for my pontiac solstice and he gave me 2 choices and cut it down to fit in the vw. :) thank you.Service: Body & Trim
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July 2023 by Robert C.
My recent experience with Gerber was wonderful. I primarily dealt with the shop Manager Matt, and I appreciated how transparent he was about my cars issues, and the expected cost & timing of the repairs. Matt was very responsive, and really gave me a sense of comfort knowing that I wasn't getting ripped off.
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June 2023 by David Deloso
Irene was professional and helpful! Very happy with my repair and quality of serviceService: General repairs & maintenance
