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December 2023 by Darien West
I’ve been a regular customer at Good Year Car Care for the past year, bringing in a total of 10 cars, and every visit has reinforced my trust in their service. The team, particularly Omar, Jesus, and Amir, have consistently demonstrated a level of professionalism and friendliness that is truly exceptional.What sets Good Year Car Care apart is not just the quality of their automotive services, but the personal attention and efficiency with which they handle every task. Regardless of how busy they are, Omar, Jesus, and Amir always make an effort to assist quickly and ensure that my needs are met with the utmost care.Their team’s expertise is evident in the way they manage each car, offering detailed insights and transparent recommendations that have been invaluable. It’s rare to find a service center that combines technical excellence with such a strong customer service ethos.For anyone seeking reliable car care, whether it’s for routine maintenance or more complex repairs, I wholeheartedly recommend Good Year Car Care. Their commitment to customer satisfaction and the skills of their team, especially Omar, Jesus, and Amir, make them a top choice in the automotive service industry.
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December 2023 by Darien W.
I've been a regular customer at Good Year Car Care for the past year, bringing in a total of 10 cars, and every visit has reinforced my trust in their service. The team, particularly Omar, Jesus, and Amir, have consistently demonstrated a level of professionalism and friendliness that is truly exceptional.What sets Good Year Car Care apart is not just the quality of their automotive services, but the personal attention and efficiency with which they handle every task. Regardless of how busy they are, Omar, Jesus, and Amir always make an effort to assist quickly and ensure that my needs are met with the utmost care.Their team's expertise is evident in the way they manage each car, offering detailed insights and transparent recommendations that have been invaluable. It's rare to find a service center that combines technical excellence with such a strong customer service ethos.For anyone seeking reliable car care, whether it's for routine maintenance or more complex repairs, I wholeheartedly recommend Good Year Car Care. Their commitment to customer satisfaction and the skills of their team, especially Omar, Jesus, and Amir, make them a top choice in the automotive service industry.
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December 2023 by Molly Mo
I had a totally damaged tire I called during Christmas time and every shop was busy and I called Car Care and Omar answered and welcomed me in. The guys took such a care of my tire in a very short time although they were super busy and customers were left and right. I’m so thankful for them especially Omar and his positive attitude towards customers. I honestly really appreciate their service and I can’t believe how every single person was nice. I will definitely bring my car to them for other services in the future and huge thanks again to Omar you guys should really ask for this honest, humble, wonderful customer service person. Maali :)
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December 2023 by Matt Lachey
I blew a tire late on a Sunday afternoon and these guys were the only shop still open that I could tow my vehicle to. They went above and beyond in helping me. First class, high integrity operation. Highly recommend Car Care.
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December 2023 by Carol
I have been coming to Goodyear on Wabash for over 10 years, the service they have given me is great!!! Omar, Amir and Jesus are the best they really take car of my car needs and get me in out in know time. It’s hard to find a car repair service that you trust, I trust every one of you!! For you car needs please go to Goodyear on Wabash I promise you will get great service!Thanks again Omar, Amir and Jesus!Carol
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December 2023 by Tiffany Spicer
My experience with Car Care has been nothing but amazing, especially working Omar! He went above and beyond providing excellent service and car with my car. I found this shop through my AAA benefits and I'm so happy I did. I will never go anywhere else to service my car. Omar is the nicest and most helpful person I've ever met. Being a woman trying to get work done on a car, I thought I would be taken advantage of but that was the complete opposite. Omar treated me like family and made me feel comfortable throughout the whole process. If you're looking for auto care you should definitely check this place out!!
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December 2023 by Quinn Stillson
This company was truly a pleasure to work with from start to finish. Omar was especially patient with me throughout the process and worked with my budget in order to get the right amount of repairs done. The amount of time that went into explaining the repairs was also very appreciated and helpful. Repairs were also timely and communication was great.
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December 2023 by Krista Toth
I have been coming to Goodyear for years every one is so nice and helpful especially Omar & Jesus. Today Omar told me something about my tires and how to keep them in good shape to last longer. They are very helpful and educate me. You're welcome.
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November 2023 by John R.
We discovered a nail in our tire as we set off on a long road trip, and were initially pleased when the person I spoke with said they could repair it in 45 minutes and quoted a cost of $45. When the tire had been fixed an hour and a half later, I was charged $62.52. The same person who gave me the initial quote explained the total included $14.99 for the plug they used to seal the hole and taxes. On the plus side, they allowed our dog in the waiting room and had free decent coffee. I had just had a tire repaired for the exact same problem at another shop in Chicago for $35, with no additional charge for materials or taxes.
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November 2023 by Sarah Swetz Huang
Omar, Amir, and Jesus were awesome! They took such good care of me and my car! They did their best to give me the best price! I got my oil changed, brakes and rotors replaced, exhaust system replaced, and all four tires. They even threw in a free alignment and car wash! Highly recommend!
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October 2023 by Alexis Loveland
Goodyear is the best place in town for all your car repair needs! Please don’t waste your time with going to the dealership. Omar, Jesus, and Amir always provide top-notch customer service and are very honest. The shop does quality work and is super reasonable cost wise. I can’t recommend these guys enough!
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September 2023 by Rainey pearson
Omar and Jesus and Amir took very good care of me as always between the rats damage and the pot holes damage they fixed my car a lot less than the dealership.Thanks guys!!!!!!!
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September 2023 by John John (Hook This Boy Up)
I have my vehicle(s) serviced here regularly. I prefer them over the dealer. Most recently Jesus worked with me to have my vehicle serviced. As always I receive quality service, parts and pricing. Always treated with kindness and straight forward answers to my questions. If you want great quality service, this is where you should be headed.
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September 2023 by Rob Toenies
This is a great place. I've had several flat tires repaired here and the service is quick and thorough. Usually no wait at all to check in and describe the issue, they have 2-3 guys working up front always. Great communication at every step of the repair. Prices are in line with competition, but their customer service is significantly better than local competitors.
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September 2023 by D D
Omar and Jesus are extremely kind with exceptional customer service. They are very professional and greet you with a smile when you stop in. I trust going to the Wabash location in Chicago because of their work and expertise. Omar and Jesus are also patient and knowledgeable when asking questions about my concerns. Omar and Jesus, thank you for always being kind and trust worthy. I recommend 18th and Wabash in Chicago location, you will not be disappointed. ? D. Harris
