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March 2024 by Richard Lee
I've been coming to Grand for almost a decade, and I will not go anywhere else for my Audi and Subaru. This is by far the most competent and honest independent auto shop in the Chicagoland. They go above and beyond what's required and always are transparent with their communications. There are absolutely no surprises. And it's amazing how well my cars drive after a little TLC from Grand Auto. They have a customer for life.
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March 2024 by victor roussel silva
Really bad mechanics, I took my car in urgently because it had a coolant leak and they delivered the car to me in bad condition, they broke my air filter and to fix it they put screws in it, a really dirty job for being mechanics from a highly prestigious workshop From that moment on I am on foot and my car is stopped (in the photo you can see the screws on the air filter)
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October 2023 by Sarah Zelman
Donna, Manny, and the whole team have taken great care of me and my vehicles over the years. They always take the time to explain to me what's going on, and what level of urgency I'm facing with the repairs. I feel respected when I need their services and do not feel like I'm being taken advantage of. Thank you everybody at Grand Auto for taking care of me and my cars for going on 6 years now.
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September 2023 by Claudia Piatek
I would not recommend bringing your car here especially if you don’t know exactly what you need repaired. I am not knowledgeable about cars, brought mine in because it was having trouble starting. They just replaced spark plugs and engine coils and didn’t run a through diagnostic because the main issue was that I needed a new battery; found this out as it still was not starting normally after the repair. They also took over 48 hours to complete the repair when it was supposed to be done day of. Biggest waste of $950.Service: Engine repair
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August 2023 by David
I was in a bind with my car and Manni from the second I talked to him set me at ease. It is so refreshing to not only trust someone but also to have someone who cares about people work on your vehicle. This is both. Awesome job from start to finish
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April 2023 by Hard Worker
I drop off city trucks there the owners are great guy
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February 2023 by Gary Shepherd
They are very informative about the work they will be doing, fast, and do a great job in taking care of your vehicle. Also affordable, which is really appreciated.
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February 2023 by Curtis Williams
Great work always Manny the Man......
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January 2023 by Crystal Burcham
Given updates throughout before pick up even happened. Safely picked up and dropped off in high rise garage without any hassle. Did an amazing exterior and interior detail /cleaning with dog hair removal. Pricing is appropriate—highly recommend!
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December 2022 by Marissa M.
My father backed into my car on Thanksgiving, and I was calling the next business day in the morning. Grand Auto Center was the first to be able to get me in. I wanted to get my car fixed ASAP with the Christmas holiday and probable winter storms around the corner. They were great at answering my questions and getting my car into the shop in a timely manner. I was able to get my car right before snow hit before Christmas. Thank you, Grand Auto Center!
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December 2022 by Dwight Harrison
Great service. Didn’t have time for a full interior detail but they hit all the spots I asked for and gave me a prorated deal, and they did a great job.
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December 2022 by Paul Williams
Good value, friendly service. You might need to nag them a little bit, they were not great at communicating....but it was the week before Christmas, so I wouldn't gauge it by my experience.
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December 2022 by GABS KAY
Called to have my vehicle serviced Wednesday evening. Car was dropped off the following morning and finished by afternoon. Very quick, friendly staff, and vehicle runs great. Would recommend and would return again in the future.
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December 2022 by Tim McDonald
Mani and his team saw us last minute while we were looking to buy a used car. His inspection was cheaper than what he quoted up front. He and Arturo invited us to the shop floor to discuss specific issues with the car, which were critical to making an informed decision. It was fast, professional, and honest.It was our first day in the shop which is a couple miles away from us, but we will be customers at Grand Auto Center moving forward.
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August 2022 by PIYUSH GOEL
Hello,The person i talked on phone was Mani.. and he was awesome. I have an issue in my air conditioner and I had to get it charged. He advised me that charging is expensive as my car is a newer Mercedes model. He was ready to give an appointment. He later realised that it is under warranty and advised not to come to his place. He asked me to get it done free from the dealer. I am so impressed by the honesty, patience and a great service attitude, I would advise everyone to get their car serviced by him.
