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August 2023 by sophie witek
Great store with a ton of new and trendy options, and because of the help of Sam I got to find the perfect dress for my friends party!
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August 2023 by Krimson Salvatore
Amazing clothes and custom service!
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February 2023 by Chris A.
Got an outfit for a birthday and it was excellent! Loved the fruit and hug of the outfit and it was very comfortable
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November 2022 by Maya Trowe
The customer service here was unmatched! So many great dresses and pieces to choose from too.
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November 2022 by Fatima Alradhi
Very bad store. They lie about their products and say its high quality from Turkey but some of the products doesn’t even have a name! Which brand doesn’t have a name?? And they don’t do returns!
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March 2022 by Laura S.
Beautiful high quality clothes at great prices. The owners are very nice and helpful!
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November 2021 by Mikael Neal
This store is amazing! Customer service was top tier from everyone I encountered! I needed shoes for a wedding and this store was a lifesaver! Thanks again so much Hera staff ???
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November 2021 by Katie Capp
My friend and I had such a great experience here tonight! We showed up 10 minutes before they closed, and the man working couldn't have been sweeter or more helpful. He told us we were more than welcome to stay and try on whatever we wanted. He didn’t rush us at all and gave us the highest quality of service. (My friend and I both work in retail, we were very impressed with him). He helped give advice, sizes, input, etc. even though the store was closed at that point. The clothes are SO adorable, reasonably priced, and built really well. I will most certainly be back!
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November 2021 by Sarah Knoll
The store itself has cute items. The issue is their return policy. They have a policy where if you try the clothes on in the store and you purchase them it’s final sale. If you don’t try them on you have 7 days to return. First of all, how does this policy even make sense? What does it matter if you try them on in store or not or go home and try them on? Secondly, I think the workers weren’t even sure what the policy was. After trying on dresses in the store and leaving, I came back after not finding any better options. I spoke directly to the employee, explicitly asking if the policy was that I had 7 days to return. She said yes to both me and two other friends. WITHOUT trying on the dresses (because of their strange policy) I bought 2 dresses. Later, I found one I liked better so naturally I went back the next day to return. Found out I couldn’t return because I tried them on??? 1) even if I had tried them on, it is the fault of the employee to have stated directly to me that I could return within 7 days. Going to have to resell on a different platform due to the incompetency of the staff. Overall, nice people but don’t know their policies nor costumer service. Policies don’t make sense and aren’t explained. Disappointed but dresses were still cute.
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November 2021 by John Ippolito
Sylvia, manager, is so helpful and resourceful! She made her best effort to find the right sizes and looks for us and made the experience very satisfying. She tailors an experience whereas the big brand names had no one help us like how Hera Fashion and Sylvia do!
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November 2021 by Veronica Kydd
Literally my favorite store to shop ever! I drive 2 1/2 hours just to shop there! I always find so many things I love and ALWAYS walk out with something. Also the staff is so friendly and caring. I have been going there since they first opened!
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July 2021 by C A.
My girlfriend tried like 5 clothes on, and the clothes don't fit well so we want to go, and a girl working in the store took the clothes and put them on the couches, and told us she will take care of it. But then as we're heading out of the store, a women came chasing us saying that she's the owner and that all clothes have to be put back to the hangers, and she accused us for putting the clothes on the couch -- which we did not do it -- the girl working in the store did that. Also no one before us have to do that, just us. Then the women accused us for not doing it and saying that "you have to do it, because I'm the owner of the store. You have to put the clothes back to the hangers because that's what your mama teaches you." I have never experienced something like this before, it was absolutely ridiculous.
