HiPOINT is a provider with the broadest capabilities in the nation, offering HiFiber Internet, HiVideo, HiGenius IT services, HiNotify building services, HiDigital Business VoIP, and custom software development. Started over 25 years ago, it has grown from a consulting company to a full-service provider. Customers report excellent service. The staff on the phone is super patient, helpful, and provides very good customer support. Technicians are described as the best, very thorough, knowledgeable, polite, attentive, efficient, and professional. They listen to concerns, troubleshoot with attention to detail, and resolve problems quickly. Service is scheduled ASAP, often for the next business day, with technicians arriving on time. Customers highly recommend HiPOINT for its great customer service from initial support through on-location service.
Great company great technicians 5 star experience every time
August 2025
Technician came in and was quickly able to identify and resolve the issue. He went above and beyond and provided a temporary router so that I can continue to have access to the internet while I purchase a new one.
July 2025
Excellent techs who go above and beyond. Not only that, but they provide IT support! You can call them up if your printer or phone is not connecting to WiFi as an example.
