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March 2024 by Ulonda Johnson
Amoye James from the N Western location is by far the best to prepare your taxes.
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February 2024 by Laura Solomon
I turned to H&R Block when my accountant of many years passed away suddenly during the 2023 tax season. My returns were completed promptly and efficiently, and I greatly appreciated how quickly they stepped up to work with me at the height of the tax season. As a result of my experience last year, I returned this year, and experienced the same efficiency and professionalism as I had last year. The people at H&R Block have mad the whole experience of filing one's taxes stress free, and pleasant.
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June 2023 by Nicole Bonek
Excellent service
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March 2023 by Ahuva Ament
Ali was assigned to assist us in filing our taxes. We had a horrible experience. We will actually have to pay another accountant to file an amended return due to his incompetence. The process took way too long, partly because it was difficulty to understand what he was saying and he was typing with 1 finger! He was not familiar with many of the basic tax exemptions and deductions that any competent accountant should know. Additionally, other staff in the office was rude and the whole atmosphere was unwelcoming and unnecessarily stressful. I will not be using these services again and I suggest that you don’t either.
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July 2022 by Alic Ortega
Might be the worse experience with taxes ever. Pat did my taxes- ghosted me after I followed up with her. Paid $100 for a return I’m still waiting for. Filed in February. I have emailed and called at least 5-10 times without a response. I will never use them again. Completely unorganized- I wish I went with my gut and didn’t use them- from the jump they were below standards. Hate to leave this but it’s ridiculous I can’t even get a response. Scuz
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June 2022 by William Kucej
Incompetent staff can't handle scheduling an appointment.If they can't manage menial office tasks, do you really want them in control of your tax return?
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April 2022 by Amy Buck
I was able to get in and out in a timely matter
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April 2021 by Marcia Lauf
Prompt service even without appt
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April 2021 by Bobby Slusher
Very professional, accurate, accessible and reliable
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April 2021 by Theresa King
I have been coming to the Western or Evanston location for a few years now. All of your employees are helpful and very knowledgeable about how my taxes are completed. I have no worries when I come to either of your facilities regarding my taxes. I know I will get the best service and knowledge applied to my state and federal returns. Thank you for providing such a great service in my home community!
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April 2021 by Larry Mitchell
Amoye James has been my tax preparer since 1994. She's honest, cordial, friendly, and seems to know virtually everything about taxes ------------ the RIGHT way and she knows how to avoid the no-no's. She's arguably the most proficient and brightest tax preparer I've encountered. I would NOT be happy with anyone else. She's a gem at what she does and she deserves the highest accolades one can bestow on her.
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April 2021 by Lavera Luster
I just feel that I'm paying more than what I'm receiving and am considering doing my own taxes next year.
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April 2021 by Juan Postel
Extremely helpful representative made the filing process very smooth and quick
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April 2021 by Barbara Hughes
The tax preparers are very professional, pleasant, personable.
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April 2021 by laura espeut
The tax preparer was very friendly and very knowledgeable of everything
