-
February 2024 by Jordan S
I am an indigenous American, with rights, which includes a partnership with my Indian Tribe and the company of H&R Block. Sandra Crooks, treated me as if I was trying to scam, told me to leave and come back, when I had a child in preschool and took the opportunity to do my taxes then, with a SCHEDULED appointment. Sandra also did my taxes last year and acted the same, as if she had no idea there was a tribal coupon that covered her doing my taxes. She then paused doing my taxes, avoided communicating with me, because she didn’t want to call her manager at that moment for override numbers. I had to come back with my wife and child, at a huge inconvenience, and sign all my paper work after my taxes were done and the coupon was accepted yesterday almost instantly, she made sure to schedule us to come in and avoid all contact and communication, pushing off the work on the front desk worker. This seemed personal, lazy, and absolutely unprofessional, the worst experience I’ve had doing taxe.
-
February 2024 by Sandra Crooks
Awesome
-
April 2023 by Amber Nasser
I thought I had filed incorrectly via turbotax so I made an apt. to make sure I didn't owe any additional taxes. Oscar was super helpful when walking me through the filing process and gave me so much information. Will definitely come back for any further tax-related needs!
-
April 2022 by Nylda Rosario
Virginia is an expert. Her professionalism is amazing. Her knowledge is beyond what I expected. I will always go to her. Thank you so much Virginia Huerta.
-
April 2022 by Somer Benson
Virginia & Deanna went above and beyond to take care of my needs. I had an issue with obtaining my 1099g, they were patient and kind -seeing that I was getting anxious / panicking. I greatly appreciate their professionalism and attention to detail.
-
April 2022 by Antonia Smyrniotis
Friendly very knowledgeable and answered my questions so I can understand
-
March 2022 by Anthony Bravo
How professional, patient and welcoming Theresa was. I will be going through H&R Block for now on for my taxes.
-
March 2022 by Anne Borgersen
Elizabeth that does my taxes, is great to work with.
-
February 2022 by r s
Less than helpful with a very simple, and likely common, tax filing question.
-
July 2021 by Moroccan Girl
Are the people whose working at this place can help you to know if you have any problem with IRS or no please??
-
June 2021 by Shaunda Gunn
THIS YEAR THE COMPANY WAS VERY HELPFUL.
-
April 2021 by Cliff DeMartino
My rep Virginia is an absolute rock star! I always get worried and have a lot of questions and Virginia always patient and makes sure I understand everything.
-
April 2021 by Eoin Quaid
Emma Lopez was exceptional
-
April 2021 by Johnny Roldan
I've been doing my taxes at this same location with the same tax person since I was 26. Today I called and the receptionist lack of knowledge just made them loose me as a client. I stated I'd like to make an appointment with Rosa she said the last name I said yes she then stated we don't have a Rosa hete for years I stated myself my son and gather we just did our taxes there with her last year she laughed and said well I've been here fir years n no we don't. Ignorant person with no education and a snarky attitude. Great way to loose clients giving incorrect info.
-
April 2021 by jaffenotier
Virginia was strong, supportive, and efficient.