H&R Block offers professional tax services with a friendly approach. Customers can choose to visit their local offices or use the Digital Drop-Off service to work with a tax pro from home. The offices are kept clean and safe, with disinfecting and social distancing measures in place to protect the community. Many clients appreciate the quick and efficient process, with some noting that their taxes were completed faster than expected. The staff, including tax analysts like Nanette, Julia, Ms. Gomez, and Ms. Flores, are described as patient, understanding, and very helpful, making the experience easy and reassuring. Customers are encouraged to prepare by bringing their paperwork and uploading documents ahead of time via the website, which helps save time. Overall, clients find the service straightforward, professional, and satisfying, often recommending H&R Block to others. Whether visiting in person or working remotely, customers feel confident that their tax needs are handled accurately and with care.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
