H&R Block is a business that provides tax preparation services with a focus on customer satisfaction and professionalism. Customers appreciate the knowledgeable and thorough staff, especially the representatives who take the time to explain complex tax details clearly. One reviewer praised a staff member for reviewing multiple years of messy tax records, breaking down options, and offering helpful advice, even traveling an hour to this location solely to work with her. Another customer, new to the office, was impressed by the friendly welcome and the assistance from Monica Gonzalez, who dedicated nearly four hours to redoing a complicated federal tax return that included rental income and other forms. Monica identified a mistake made by the IRS, clarified that the customer was owed money, and provided all necessary copies and guidance to mail the return, earning the customer’s trust and a commitment to return annually. Additionally, Gloria Delgado was recognized for her expertise, patience, and attention to detail, making the overall experience smooth and comfortable. Overall, the staff at this H&R Block location is praised for their professionalism, thoroughness, and dedication to helping clients understand their taxes, making it a trusted choice for those seeking reliable tax services.
Love it they are very helpful,specially Damari Gurrola she's the best.
August 2022
The representative that helped me was extremely detailed and so amazing! Her expertise and years with the business definitely shows! Gloria Delgado took her time with me and made my experience smooth! Thank you
March 2022
The representative that helped me was extremely detailed and so amazing! Her expertise and years with the business definitely shows! Gloria Delgado took her time with me and made my experience smooth! Thank you
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
