H&R Block is a trusted tax service provider known for its knowledgeable and professional tax professionals. Customers appreciate that the staff can handle various tax needs and help maximize refunds. The offices, including those on North Avenue and in Chicago, are committed to safety by deep cleaning, disinfecting high-touch areas after each appointment, and practicing social distancing. Clients can choose to visit the office for in-person assistance or opt for the Digital Drop-Off service, where they upload documents online and communicate with their tax professional via email. Many reviews highlight the excellent customer service and the friendly, patient staff members who go above and beyond to assist clients. Notable staff members are praised for their professionalism, patience, and ability to explain complex tax information clearly. Several customers mention that the team is accommodating, helpful, and eager to ensure clients understand their taxes. The staff's dedication often includes advocating on clients’ behalf, helping with IRS inquiries, and providing snacks while waiting to make the experience more comfortable. Overall, H&R Block offers reliable, professional, and friendly service, making tax season less stressful. Their focus on safety and customer satisfaction has earned them high recommendations, with many clients returning year after year for assistance.
The tax professional completed paperwork in a timely manner, was polite, answered all of my tax questions with effective customer service!!
February 2024
Great Service & always gives the maximum refund! Been coming here for years and Farooq is great at his job. Never had a problem filing my taxes. 100% recommended.
February 2024
Farooq and YuriAre the best they help to the best ability that they couldAnd got me up to date with my documents and my Tax Return I Highly Recommend this place thank you for being patient and understanding with me
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee