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March 2024 by Shadi Tof
Made an appointment. Called the following day to confirm some details. Said they don't have the appointment and they are really busy that day. 2nd worst H&R Block I've dealt with. The worst office was the one on S Halsted that we are trying to get away from for all the mistakes they made on our form.
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February 2024 by Erica Ward
Once you start having your taxes filed here you will never need to go any where else.
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February 2024 by pvasconcelo
I didnt know anything about Taxes but this company made the things SUPER EASY for sexond year in a row. Our Tax Pro Tracy is the most knowledgeable, patient, efficent and KIND professional that I had to work with during the last year. She solved evrything we needed guiding us thru the process. I would strongly recommend this company to others.
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February 2024 by Vivian Smith
Tracy was amazing!
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April 2023 by Brooke Latourelle
Awful experience.WAY too expensive for poor service. Definitely don't go with them.
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July 2022 by Oliver Chalfant
Nightmare. Anthony Pelmer somehow put the wrong number in my bank account number. ACH was never sent. I called him four times to fix this, each time he promised to and never did anything. I ended up paying myself on Tax day. Unfortunately this means that my direct deposit refund also went missing for months until the IRS finally realized and sent me a check. It also means that I have a $25 dollar rejection fee for state taxes on top of having to pay them myself. I messaged him about this while trying to locate my refund and he never responded. So glad it finally came, but I will never be working with this company again. What a terrible experience. I see that there is another similar bad experience with Anthony on here. Don't know what the guys problem is. I might not have written a bad review if he was just incompetent. But being incompetent and uncommunicative when a $1500 refund is at stake is just unacceptable.
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June 2022 by Oliver C.
Horrible experience. Anthony Pelmer is a moron. First their whole system was down so I had to run home and pay in cash. Then my preparer somehow put the wrong bank account number in my routing information. No big deal at first, except I had to ask him 4 times to correct it before finally giving up and paying myself ON TAX DAY. Each time he promised and did absolutely nothing. Which also means that my direct deposit refund was lost. Fortunately, the IRS must have realized and sent a check months later. Unfortunately for my state payments, the bogus account number led to a $25 dollar rejection fee. Pelmer never responded to my followup email while trying to recover my refund either. I saw another review saying similar things about him. Don't know what kind of shady show they're running at this location but that will be the last time I use them.
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April 2022 by Michael H
Worked with Anthony Pelmer to have my taxes taken care of. Provided specific dates for payments to be paid / payment information (ACH #). Anthony never submitted my payments. I called him on Tax Day to confirm everything went out - Anthony told me it was all taken care of. I still had not seen the funds removed from my account, so I contacted their customer service and Anthony never made an ACH request, but for some reason said I would pay by check....This is the second time I've ever worked with H&R Block and they've made mistakes both times. Worst service ever, on top of all that, they will not cover penalties for their mistakes. Go somewhere else and work with a company you can count on.
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March 2022 by Ambuj Gupta
Tracy is really great in the tax filing process and made it a smooth experience for me.
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March 2022 by Latrice Haynes
Love the person who helped me file my taxes
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February 2022 by Gloria Stewart
I really like the way I am treated when I come to have my taxes done
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February 2022 by Tasia Richie
Tracy was very professional & informative help me understand certain documents
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April 2021 by Theodosia Strange
Traci Colquitt is phenomenal is completing my taxes for me for many years. Thank you for Ms. Colquitt for all that you do. I really appreciate you!
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April 2021 by Brian Washington
I am a long term customer because of my tax preparer Tracy Colquitt Page always on point and an absolute pleasure doing business with. The service's are convenient, accurate, & rapid.
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April 2021 by Anesia Seals
I am very pleased and confident in my tax preparer
