H&R Block receives positive feedback for its efficient service and excellent customer support. Many customers appreciate the friendly and respectful representatives who demonstrate patience and thoroughness in answering questions. Long-term clients praise the tax experts for their reliability and ability to get the job done. However, some reviews mention concerns about the fees, suggesting that more clarity on pricing and timelines for refunds could enhance the experience. Overall, customers express gratitude and a willingness to return for future tax filings.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee