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March 2024 by Jenna Jablonski
$250 for in-person filing, very expensive, and I wouldn't have minded if I felt like I was getting expert service. At one point, the preparer gave me incorrect information about the max IRA contributions, which would have caused me to contribute thousands more than what is allowed, good thing I double checked this information in real time. Seems pretty basic information for a tax preparer to know. I gave 2 stars because even though there was another issue with my student loan information, and we had to research the issue together, they did find a solution which I would have been worried about if I was doing my taxes on my own, however I'm still not confident that they actually had a good solution or or if they just found a way for the system to accept the information. Not feeling very confident that the accurate thing was input, but I guess that's why I'm glad it's guaranteed :/ They were nice and all. Wish H&R was more transparent about pricing as well.
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March 2024 by James Reynolds
Quick, easy, and reliable experience!
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August 2023 by Skyler Tipton
If you need your tax return amended, and have any follow up questions DON’T go here. They are a complete joke. My wife and I needed an amended return in February 2023. We provided everything to Maria Gallardo and she submitted our amended return for 2022. She informed us that the Federal return was accepted but that the 2 state returns would need to be mailed out. She informed us that we would receive information in the mail to pay our federal return and we would receive refund checks from the 2 state returns. 2 months went by and when I tried following up, they rudely said “You just have to wait, it takes a while”. But something felt off. Now it’s July 2023 and I receive a letter from one of the states for the amended state return saying that not all of the documents were submitted correctly. I tried following up with Maria and have received no word. Some of the worst customer service I have ever had. I will never be going to this location again and I encourage others to not go there either.
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May 2023 by Vanessa H
Dalia is the best ! I had a walk in and back taxes nearing the end of this tax season. She was great, fast , and efficient and I was surprised with my results! You’re wonderful Dalia!
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May 2023 by Michael Lam
Do NOT go here - this is not a REAL H&R Block it’s a ‘franchise’.-When I asked for some type of satisfaction guarantee for their work (because they are the experts/professionals) - they refused and told me to find another tax professional. Super unprofessional.
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May 2023 by Tom White
A perfect experience. Nedo is the man!
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April 2023 by Google user
Dalia is the best ! I had a walk in and back taxes nearing the end of this tax season. She was great, fast , and efficient and I was surprised with my results! You’re wonderful Dalia!
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January 2023 by eva Luna
My tax preparer was very professional \\u0026 knowledgeable in preparing my tax return. I recommend this office for tax preparations.
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January 2023 by Dani
Not very helpful nor willing. I simply tried to make an appointment for my back taxes and help me figure out what I owe, they said they can’t help.
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December 2022 by Danijela zunic
Not very helpful nor willing. I simply tried to make an appointment for my back taxes and help me figure out what I owe, they said they can’t help.
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December 2022 by Ashley Boley
NOT AN ACTUAL HR BLOCK. Beware. When I called just looking for the IRS mailing address some lady who barely spoke English told me she didn’t know & that I should ask who I filed with? I told her I didn’t that’s why I’m calling a tax preparation company to ask for it. She told me to Google it and hung up on me. I called back and asked to speak with anyone else that could assist me. She said there wasn’t anyone else, yet it sounded like a fraud call center in the background. There is no way that’s a real HR Block. This is a scam setup. Reporting to Better Business Bureau before they swindle a bunch of people in a month.
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October 2022 by Thomas Floyd
Process was fine, Dalia was a pleasure to work with!
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May 2022 by Gabrielle Peterson
No communication. The web interfaces promises one virtual experience which ultimately the system isn't prepared for. No one showed up to my video consultation, no one responded to my messages, and it wasn't until the night that taxes were due that I first heard from my tax expert. I was told when I called the brick and mortar H&R block store that if I wanted my taxes done, I would have to bring my papers into the store. I decided to not move forward, and contacted another tax service, only to be alerted on the night of April 18th that my taxes (which I had questions about) were done.
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April 2022 by Mario Posada
Always trst H&R block also, the person who did the taxes for me and my wife is very friendly and nice, very profesional and cordial
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March 2022 by Teaierra Curry
I booked an appointment with Dalia per all the reviews that I read about her professionalism and had the EXACT OPPOSITE experience with her. I called ahead to let them know that I would be a few minutes late; I had a work meeting go a little longer than expected. The woman that I talked to told me that it would still be okay for me to come in and I asked purposely to make sure that it was okay. I showed up at 11:07 and was told that she would be with me shortly. At 11:30 another worker went back to ask her what was up and she came out and was very rude to me. She said “you were late so I started working on something else you need to meet with someone else”. Mind you, she knew that I was sitting there, she knew that they were telling me that she would be with me shortly and she didn’t say anything until 20+ minutes later. I really wish I hadn’t believed the reviews because professional is the last word I would ever use to describe her.
