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October 2023 by Ronald Brown
I had an exceptional experience working with, both Latasha and Chanel! I couldn't cash a check due to some unforeseen issues, but Latasha and Chanel went above and beyond to resolve the issue promptly. Their professionalism, knowledge, and dedication to customer satisfaction are truly commendable. Thanks to their expertise, I was able to get my funds without any additional hassle. I highly recommend them both for anyone seeking outstanding banking assistance. Five stars all the way! ⭐⭐⭐⭐⭐Thank you two ladies again. I’ll see y’all next week.
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September 2023 by Angela Poole
The best traditional bank! Amazing customer service! Fast, efficient, and nimble for today’s economy! They care about their personal banking and business customers! ???
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July 2023 by Chris Hampton
Best tellers and bankers at this location! :)
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July 2023 by Marlon Hampton
Best bank ever!!
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May 2023 by Joe Check
Friendly and efficient
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March 2023 by Venus T.
Most incompetent and negligent back I've ever encountered. They will do everything to not assist you as make it as difficult as possible. When they make a mistake they will not take accountability.
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February 2023 by Venus Toles-Bey
The worst bank ever. The most incompetent and negligent bank you will ever experience. Do not do it!!
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December 2022 by Simone Kristine
If you want to experience the most unprofessional, ghetto and rude tellers any financial institution has to offer, then by all mean come to HYDE PARK BANK.At HYDE PARK BANK you’ll experience tellers who can curse any sailor under the table and others who will challenge customers to duels.It’s unfortunate these “ladies” are ungrateful and extremely upset they were hired for the positions they’ve applied for.
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November 2022 by Sharlean Brooks
Great customer service?
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June 2022 by alejandra harrold
Excellent place to visit
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December 2021 by Suzanne E.
This admittedly gorgeous bank is for fans of Beaux Arts architecture with time on their hands. The last time I was there, attempting to cash a check, I waited in line for 20 minutes before I gave up. There were three people ahead of me, and one teller, who seemed to be receiving assistance from the personal banking department with something that looked extremely complex.
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August 2021 by Hison Mitchell
I believe the people working here discriminate against young black males. Twice now I have gone to this bank for services and have been told they were unable to do something. Only to have the bankers at the old town branch discredit that information. The sad part is the people who have given me false information are black and when I go to a predominately white location I never have these issues. This is literally my only recourse since Wintrust is not the issue Hyde Park Bank is. And other than this location I love banking with them. This needs to stop. It hurts my heart to be treated like that.
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December 2020 by Rich H.
My branch NEVER answers their phone. So, I must leave a voicemail message and contact information that is not promptly or consistently returned. DO NOT select this bank if you are seeking to perform your banking using online functions.
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October 2020 by Stan L.
BEWARE--The Hyde park bank is not customer friendly. I live out of state and for the past two months have been trying to close my long standing savings account--NO RESPONSE. The bank may be having financial difficulties.
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July 2020 by Chyrese Nicholas
This bank is awesome to me staff and customer service is amazing.