International Camera, Inc. is a reputable camera repair and sales business that has consistently provided excellent service to its customers. The staff is known for their exceptional knowledge, friendly customer service, and clear communication throughout the repair process. Customers have praised the business for its smooth and successful experiences, with one reviewer noting that they were able to get a Sony lens repaired despite the mount part not being produced by Sony. The staff was described as very understanding and explained the entire process clearly. Turnaround times for repairs have been reasonable, with one customer receiving their lens back in just two weeks. While the majority of reviews have been overwhelmingly positive, there have been a few instances where the business has fallen short. One customer reported a significant delay in initiating a repair order, leading to extended wait times. Additionally, there were concerns raised about the reassembly of a lens, which caused issues. Overall, International Camera, Inc. is a trusted and reliable camera repair and sales business that has earned the loyalty of its customers. With its knowledgeable staff, efficient service, and reasonable pricing, the business continues to be a go-to destination for camera enthusiasts and professionals alike.
Good staff and service. Very communicative via phone. Appreciated their knowledge. Would love to see a member portal or service history log thing of some sort to be able to access any time and communicate with their team.
May 2024
This establishment despite entrusting them with a deposit, they neglected to initiate the repair order for three weeks, causing significant delays. Furthermore, while one issue was fixed and another issue arose. The reassembling of the lens was not in the original state causing issues.
July 2023
What a great place to get a sensor cleaning But I was told that my sensor had a minor issue. I said to myself this isn't accurate at all even I no better than that ! The staff is great and very Professional Thank you so much for your service : )
