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“Carlos is the best. Traded in my phone and was transparent about my families bill being outdated and saved us nearly $30/month! Will always go back and see Carlos.”
“Gianni was very knowledgeable, excellent at adapting to our needs, a clear communicator and very accurate with his numbers and options to best fit for our needs. Very efficient, effective with ample patience. Good working with him.”
“The staff at Verizon on Clark are always helpful.?. I always learn new things from staff. I had walked in with a sple question and walked out with an affordable replacement for my daughter,'s stolen phone.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Great experience at Verizon store in Chicago. Tramel was incredibly helpful with the transfer and phone set up. He was able to manage three guests at the same time with no issues.”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
“Michael, who helped me gets five stars. He is lovely to work with! The look of the store and the merchandising is atrocious. It looks like an ugly uninviting empty room and kind of sketchy. If you want people to spend thousands of dollars on phones for the family, I think you should up your visual game. I would only go back just because of Michael. Poor guy having to work in the ugly store:(”
“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“Sydne was the absolute best!! Took the time to make sure I understood everything & it was all set up properly. Will, for sure, continue to go back to the Logan Sqaure store!”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Thanks to Anthony and Anissa for helping me out they made the process of switching so easy and fast that I couldn’t believe we were done less than an hr for switching 6 lines I was prepared to be there half the day but they made it work highly recommend this place, they have people that know what they’re doing.”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“I was absolutely impressed by the exceptional customer service provided by Edoar. From the moment I walked in, Edoar was attentive and helpful, guiding me through the store and ensuring I found everything I needed. His knowledge and professionalism made my shopping experience a breeze. Thanks to Edoar’s outstanding service, I am definitely returning to this location and look forward to being taken care of by him again. Highly recommend!”
“Both times ive visited this Verizon location, Joshua has been amazing help. He's very nice and takes the time to make sure yoy understand everything hes helping you with. Will be requesting to be seen by him anytime I need something done with verizon”
“Michael was very helpful and patient
He assisted me with my issues without making me feel stupid.He deserves a raise. Actually the whole staff was very professional.”
“Great service. I came to visit the city and I needed to buy something for my phone and I found it. They are one of the places where you go for service and leave happy ?”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“I loved the service in this company. I have been here for 3 years and Miss Hilda has always helped me, super attentive, friendly, she always knows how to guide me with every question. Thank you”
“Stopped in last night at about 7:30 as I was having an issue with my SIM card activation. Both of the representatives were very attentive and cordial despite it being a bit late. One of the representatives was a new employee and, despite this, he was very knowledgeable and paid close attention to the issue I was having; he's definitely someone who was a good hire and someone I would personally hire.
Thanks y'all!!”
“People here are extremely helpful and work with you no matter how long it takes to find a solution. I previously was with AT&T, but now I'm never going back.
T-Mobile is awesome for hiring helpful people. Thanks, Yliana!”
“We went to the store to switch phones between my wife and my daughter. Esme was very helpful. She knows exactly what we want and did it very quickly and professionally. We’re very happy with her and will come back if need something else”
10AM - 6:30PM
3320 W 63rd St, Chicago
Internet Service Providers
“Kia Kia help me out there a whole lot today and I’m giving her a 10 on everything and I appreciate the help. I’m coming back to see her again thank you very much.”
“Angela and Pablo helped me with a very complicated problem involving an older relative's phone and phone plan! They were so patient and knowledgeable about all the options. They also have a surprisingly wide array of phones and accessories for sale.”
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“Vernon arrived on time with a courtesy call before his arrival and was able to resolve all my technical problems without issue. He was also very helpful in explaining the fixes. Get him a raise!”