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March 2024 by Jae Reed
Three is fare out of respect cause of inaccurate processing during preparation, but friendly customer service.!
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March 2024 by Jorge Salazar
As immigrant filling this for first time has been so smooth and quick!! I have been explained every single line of the form, the agent is awesome , all the filling form and time took no more than 30 minutes.
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April 2023 by Nancy I. Thomas
Ms. Deeg is the BEST. She is very patient and understanding. I am a senior citizen and still learning about taxes…Ms.Deeg, She KnowsTax Professional / Office Manager
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March 2023 by Herman Johnson III
Outstanding service, very professional, and breaks it down on how to file taxes.
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April 2022 by Michelle Reyes
I had such an amazing experience!! I went to the location on Irving park! Miss Olga Rodriguez was very helpful and supper informative! This was my first time filing taxes on my own and I felt like she did an amazing time guiding me and help me understand! She was such an amazing person supper friendly! I will do my taxes with her from now on!
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April 2022 by Hilary Cason
I only go to the location in Downtown Chicago on state and Jackson. Deeg is AMAZING!!! She hads been doing my taxes for 5 years. She is detailed, thorough, and friendly. I am very pleased with her service.
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March 2022 by Keith Myles
I’ve been coming to Jackson Hewitt for over 20 years. Since they were on Division and Clark street.. And My Tax preparer has Always been DEEG GATHURI.. She’s the Best.. Without fail.. She calls me every year to set up my Tax appointment. It means a lot to me to have someone to take care of all your tax needs. Deeg is very friendly and knows her stuff when it comes to taxes. Deeg now works at the 18 w. Jackson location. And when she moved here, I followed. If it’s up to me Deeg is my Tax preparer as long as she holds the job. Witch has been over 20 years so far… I Adore her.. And Jackson Hewitt also.
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March 2022 by Tina Lee
This was my first time coming to this location and the experience was wonderful. Ms. Deeg helped me with my tax return. She is a very kind person. She made me feel comfortable and informed me with everything that was going on with my tax return. I most definitely will be returning back thanks Ms. Deeg.
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February 2022 by Lashone Brown
Ms. Degg is the best. She is patient, friendly, has in-depth knowledge about taxes, and offers great advice/tips. Also, she has a positive attitudeand great outlook on life. The downtown Chicago location is convenient; CTA bus stop across the street, train half a block away, near retails stores, and restaurants if you want to get a quick bite to eat or pick up dinner.I recommend anyone to Jackson Hewitt Tax Service. You will receive excellent customer service.Have a safe and bless day:)
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February 2022 by Jason Caldwell
The service I received at Jackson Hewitt was excellent. I will always go there for all my Tax needs ? Deeg u rock !!!
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September 2021 by Anthony Robert Trevino
Tax season can be very stressful. Ms. Deeg is really one of a kind. She goes out of her way to ensure her clients have the most comfortable experience and best outcome. She has helped me through some difficult situations last tax season. This tax season she once again delivered outstanding service. Fantastic lady— she is absolutely excellent at what she does.
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May 2021 by Keyur Sadhani
This was my first time filing taxes with JH. I had done my returns with H&R block in the past where I was given the run around with different tax preparers. I received personalized attention from Deeg at the JH Chicago office. She is friendly, diligent and I will go back to her next year.
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April 2021 by Akira Ware
My tax preparer was very nice and friendly
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April 2021 by Nicole Garth
Excellent service! Shiraz Sajwani was very helpful and thorough with filing my taxes. In the end he explained everything to me in detail, which I really appreciated.
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April 2021 by Keiko Hudson
Shiraz sajwani was very helpful in help me filing my w2. As well as informing in additional information that was very helpful for me.
