-
February 2024 by Brian G
Amazing experience at JCLicht! Total paint novice came into the store needing several custom colors for some home painting repairs. The employees were super helpful, and I was in and out in less than 20 minutes with a big box of custom paints. A++!
-
January 2024 by jerry Z. rogowski
Always professional
-
January 2024 by Tamas Orban
Have been shopping at this store for years! They know all the products and can advise painters and homeowners as well! The staff member are polite and knowledgeable!The store has a big inventory of different products! If they don’t have the product you are looking for they can order it fast!I do recommend this store!
-
January 2024 by Andy Kowalewski
The best Benjamin Moore store in Chicago. The most knowledgeable crew. Ready to help and offer solution for problematic situations.
-
January 2024 by Michael S. Olson
As the owner of painting and wallpaper company, I see Darien and the entire team on a regular basis. They go above and beyond when it comes customer service. Kevin, their wood coatings specialist, has a wealth of knowledge and frequently advises me on product selection. Will, their delivery driver gets my order to me when I need it! I would give 10 stars to their entire team if I could!
-
January 2024 by Mircea Toupac
Great stuff...
-
December 2023 by Julie Swanson
Could be the most helpful staff of any paint store! Kevin the manager is incredible! They always get the color right and they are so knowledgable and helpful
-
November 2023 by Sean C.
Exceptional Customer Greetings: Whenever I visit JC Licht paint store, Darien Staples ensures that every customer feels like family from the moment they step in. His warm greetings create a welcoming atmosphere. Calm under Pressure: Even in high-tension situations, Darien consistently turns up his customer service charm. His ability to maintain composure positively impacts the store's environment, making it a pleasant place to shop. Efficient Leadership: Darien operates the store like a well-oiled machine, and he serves as the head mechanic. His leadership style ensures that the staff follows his example, contributing to the excellent customer service that JC Licht is known for. Personal Connection: Darien's commitment to customer treatment is why I remain a loyal customer. His dedication to providing an outstanding experience sets this store apart. Future Promotion: While it will be a well-deserved promotion when Darien moves up the career ladder, it will undoubtedly be a sad day for this store location. His impact on the customer experience will be deeply missed. Review for Wood Coatings Specialist Kevin Mahler: Unparalleled Knowledge and Service:Just like Darien, Kevin Mahler is a key reason why I choose to travel longer distances to this JC Licht location. His expertise in wood coatings, JC Licht products and commitment to customer service are unparalleled. Dedication to Customers: Kevin's knowledge extends beyond products; he goes the extra mile to ensure a superior customer experience. I'm willing to wait to speak with him specifically, highlighting his importance to the store. Accessibility and Personal Touch: Kevin's commitment is evident in his accessibility. He provided his personal number, allowing me to reach out with urgent questions. This personal touch enhances the customer service experience. Future Promotion: While it will be a loss for the store when Kevin receives a well-deserved promotion, I appreciate having his personal number. It reflects his dedication to maintaining connections with customers, even as he progresses in his career. Absolutely, it's evident that Darien Staples and Kevin Mahler bring a level of dedication and expertise to their roles that goes above and beyond. Their commitment to providing excellent product knowledge and customer service reflects a genuine passion for their work. Their approach creates an environment where customers feel valued and appreciated, as if they were the owners of the store themselves. SEAN COLON Luxe painting and resoration www.luxepaintingrestoraion.com
-
November 2023 by Dan Craig
Quality products for Homeowners, Painters and Cabinet Makers.
-
July 2023 by Malgorzata Haptas
We have been shopping at that location for years because they offer quick and professional service. Staff is very friendly and knowledgeable. Will shop again.
-
June 2023 by Faith Hernandez
The assistant manager, Brian, at this branch was so polite as he helped me with all my needs. I will definitely be going to this location for all my future projects and recommending it to everyone I know ? Thank you!
-
May 2023 by Daniel Mihalescu
Good customer service and amazing products
-
January 2023 by J Vills
Employees have attitude.
-
July 2022 by Tricia Wilson
Very quickly caught my vision and they even refunded me for a half hour I didn’t use. Very happy!
-
April 2022 by Kerry Pecho
I am so glad that we did the colorist consultation with Megan from JC Licht for our home's exterior. She was incredibly helpful at talking us through our options, and I am feeling great about our selections (way more than had we just taken our best guess ourselves). Megan was very patient in showing us the different options next to each of our surfaces (e.g., brick, siding, door). I also appreciated her input about how the paint would age on different surfaces (e.g., the greater upkeep involved if painting window frames in addition to the trim). Highly recommend this service.
