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November 2023 by Marty Brown
I made a major mistake using a oil based varnish over an acrylic enamel paint on a very expensive Panton Chair. I called the store in a frenzy, not knowing what to do because the chair turned yellow .. And they're supposed to be bright white for the client.The gentleman that answered the phone gave me info of why it happened and how I can fix it. He spent a good 15 minutes on the phone with me and was extremely helpful. I want to acknowledges excellent customer service.I end up fixing it and you can not even tell I made the mistake, thanks for this employee at the store. He saved me $1200, Thanks again.
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November 2023 by Cynthia Patti
The staff are wonderful- special call out to Caroline Denk who has been supremely patient with me as I deliberate over colors. She calmly makes terrific suggestions, exudes confidence and has an artistic eye for color. Thank you Caroline!!
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September 2023 by Monna OBrien
I visited to see if a gallon of paint I had stored was too old to use. To my surprise, Max declared it was still good and transferred it to a new can to ensure they were not specks of rust in the paint. He was very pleasant and efficient and save me from buying a replacement gallon of paint. This is where I will come to buy paint for my next project.I also worked with Nathan in wallpaper and fabrics to get some fabric samples and look at wallpaper books - he is very knowledgeable and very helpful in zeroing in on the kind of product. I was looking for and in the style that I wanted.Overall, the staff in the store are very helpful and very knowledgeable about their products. I will be shopping here again in the future!
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September 2023 by kael rose
I went in here to get set up to paint my office wall, not really knowing where to start, or what I was doing entirely.One of the staff, Max, was informative, helpful, and quick to get me everything I needed. The right color, the right tools, and a few very helpful tips!My wall turned out great, and I have the paint and tools I'll need for future DIY projects.I will certainly be returning for any future paint needs.
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September 2023 by DJ Lawrence
Emanuel was great - really friendly, promptly got me what I needed and offered me options that fit the needs of my project. He also made sure I understood pricing for each option. He had my paint ready in less than 5 minutes
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September 2023 by Laurie Penna
This place is absolutely amazing! Their old fashioned personalized customer service, positive attitudes and expert knowledge made my last minute color adjustment a delightful alchemistic experience!We even named the color after Jim himself!And all with great smilesPlus it was closing time! ?Thx to Jose and everyone else too who were so professional.
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August 2023 by Sharon Wolfson
Thank you JC Licht for providing high touch customer service with window treatments. They send someone to measure and install shades and blinds and we are always pleased with the results.
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August 2023 by Gabriel Herrera
My partner and I just bought our first condo and we needed a lot of guidance on picking out the right paint colors. Nathan was incredibly helpful! He answered all of our questions, gave us spot-on recommediations, and made the process so much easier. Thank you so much!
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July 2023 by Jackie Larkin
The staff members at this store are exceptional! Whether they are helping pick out colors or materials, they are so knowledgable and nice! I came in 10 minutes before closing and they stayed after closing to help make sure I had all the paint I needed on time for a project. Special shout outs to Max and Jose. They even help you bring the paint out to your car! Thank you both!!
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July 2023 by Emily Mueller Schwartz
José was super helpful and made our experience quick and easy. He was honest about recommendations for paint regarding what he thought we did and did not need (much appreciated!!), and helped us get some samples as well as purchase a larger order for another room.
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July 2023 by Bash Painting
This store is great! It has some of the most professional people working there.Jim, Jimmy and Max, are but three of the individuals who give you their all when it comes to service and knowledge!The whole crew there is wonderful and very helpful!I use B.M. exclusively, and for good reason.One of the many reasons I do, is because of the Andersonville store.Thank you guys!JohnBash Painting
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July 2023 by Emily Mueller
José was super helpful and made our experience quick and easy. He was honest about recommendations for paint regarding what he thought we did and did not need (much appreciated!!), and helped us get some samples as well as purchase a larger order for another room.
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July 2023 by Chelsea Harrison
José was super helpful and able to get me what I needed quickly. Plus he graciously helped carry things to my car. Overall I always have a great experience here!
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June 2023 by Carilyn Guedes
I have been a customer of JC Licht for many years, where we have purchased all paint products for our home. Benjamin Moore paints are of excellent quality and we have always been pleased with the beautiful results. As a board member for our building I also recently volunteered to lead the gut renovation of a condo owned by the building association. I am most grateful to Nathan for the outstanding customer service and expert consultation he provided as I was choosing accent wall colors for this project. The results were astounding! I very much appreciate the fact that Nathan went out of his way to make certain I had found the best products. He also took the time to call another JC Licht store to have the product I needed transferred to the Andersonville store. This is a store which really cares about their customers' best interests and it is always a pleasure to work with them. This type of friendly, dedicated, and highly professional customer service is unique and rare today. I highly recommend this store! Thank you again, Nathan!
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June 2023 by Vardan Babelyan
The best service anyone can get, so professional and nice workers, I feel like every-time I come out from the store, I learn More and more, Sue is amazing also in the decoration section, she would help me with picking right combinations of colors.Outstanding service, thanks to you all.