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March 2024 by Gigi C
Love the Southport location over my neighborhood Oldtown. James Fuwauka and Nate Donavan went above and beyond in service. James was superb with no only his description, but to have the wherewithal to suggest a nearby bodega with the Jeni’s flavor I craved!
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February 2024 by Chicago Blackhawk53
Great Ice
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January 2024 by Rob G.
I love Jeni's! Specifically the Southport location as they have super friendly service and a great variety. While still a little chilly, I tried their Hot Toddy sorbet which was a nice change from their 'regular' ice cream. It was smooth and fresh tasting and had just enough bite to make you feel warm while eating sorbet. I complimented this with their double chocolate which was excellent as well. As well, I can never leave without something to enjoy at home and am looking forward to trying their pancake and pineapple flavors!
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January 2024 by LGAA
The scoops they gave us are embarrassment!! So, do the night workers give you a smaller portion or what?! Gonna try another location and see if there’s a difference otherwise for ice cream crave will have to look elsewhere. I wished I had taken a picture, such small scoops and so expensive.
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January 2024 by Ricky
Amazing ice cream! They had a good mix of staple flavors but also their own unique flavors to try out. The people working there were super friendly and all described the more obscure ice cream flavors very accurately. Their ice cream is more on the creamier side, so be careful my lactose intolerant friends! The price was reasonable for an upper-end ice cream store.
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December 2023 by Robert S.
Nice place but tiny scoops for the price. They have fun flavors, and the place is cute though just three tables for seating. On second thought, the white peppermint was bland....i should've had chocolate or something with a bolder flavor. And...my waffle bowl broke all over the place because they serve it in the tiniest paper bowl that doesn't support the larger waffle bowl.
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December 2023 by Olenka Yakubliak
I really very love this ice cream?? The boy who serves is very cute❣️
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November 2023 by MAXX Perez
Allie and Ty y'all were the best customer service people ever! I loved that you gave recommendations! I will be coming in often from now on! I'm the guy that came in really hype that night
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November 2023 by Annette D.
Not only do I enjoy the unique and addictive flavors of ice creams at Jeni's I was thrilled to discover they have local delivery and shipping options available so we can share this decadent taste treat with others. I recently sent a care package of five pints to a dear family member ahead of the Thanksgiving holiday. Based on the joyful reaction of the recipient, this shipping option will make my holiday shopping a lot easier. Shout out to Nicole!!!! Customer service was outstanding.I made an error on my order and Nicole was responsive and helpful. I only wish other businesses would model this type of customer service!
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November 2023 by Sne G.
First time at Jeni's ! Plenty of seating space, good service. Lots of interesting flavors, I took the Lavender and chocolate half n half, the chocolate was delicious. The Icecream itself was not too sweet , and the texture felt light and refreshing. Will come back to try more
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October 2023 by Adiana U.
Ice cream was okay. I got the coffee, cream and sugar on a waffle cone. It tasted mostly sugary with a hint of coffee for me. But the other person in my group said it was good. 3 ice cream cones came out to $35 and then a $5 tip. The cones were FRAGILE, obviously you expect ice cream cones to break and get soggy. But these cones broke apart no matter how gentle someone was. It left such a sticky mess to be worth $35.
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October 2023 by Monica N.
It's always a treat to grab Jeni's, specifically in this location! This specific space is does not have a ton of seating on the inside. It is right next to the brown line so there is more seating outdoor. The staff are very patient when it comes to icecream tastings and never get overwhelmed no matter how big the line is. They are masters in getting the line moving quickly. My favorite icecream is: brambleberry crisp, peanut butter chip, and almond brittle. They always have season flavors so keep an eye out. Tip: - download the jenis app for rewards and free icecream scoop on your birthday! - a serving is two scoops regardless of flavor you choose so always get two different flavors for more delicious goodness. - they have vegan flavors!
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October 2023 by Regina M.
Jeni's is one of the best ice cream spots in Chicago! While there are multiple locations, this Southport branch is conveniently located in Lakeview next to numerous restaurants and shops. They always have quick and friendly service, and they're open quite late, which is great for a late-night treat. Jeni's is known for uniquely creative and delicious flavors - Brambleberry Crisp is my favorite, but I also love Skillet Cinnamon Roll and Buttercream Birthday Cake. I also like that they use reusable metal tasting spoons and put fresh flowers out on the tables for a bright ambiance. Definitely give Jeni's a try!
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September 2023 by aimee stocklin
absolutely five stars. incredible service, very kind staff and great ice cream. will definitely come back when i'm in the area!!
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August 2023 by Liz D
Really good ice cream - I appreciate the multiple dairy-free options they have AND that they taste so authentic! The waffle bowl was really good, too!
