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March 2024 by Gregory Shelton
This was my first time at this location, while in Union Station.The service was great. It was very fast.I ordered the Cheesesteak with just meat and cheese. The employee ensured that it was made that way. I greatly appreciate it!If you need another place to stop by at Union Station, I highly recommend stopping by Jersey Mike's Subs.
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January 2024 by Matt Burns
Could not understand what they were saying, did not get my order right, bad
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January 2024 by Michelle Woolard
I waited 8-10 minutes while one person was making subs, and the other was either sweeping or drinking a pop! About the laziest people I've seen.
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December 2023 by Raul Franco
Man this place is so unprofessional. The people are rude and there never open on time, sing says 10am it's going on 11am and there still getting ready. No hello just mean faces. Not to mention that this store is always dirty. If you really look where they are preparing your food behind a counter in between the stoves and in the corners of the floor, never been cleaned. Also as I was in line waiting for my food to be prepared on a previous occasion I noticed that the gentleman's pants were sagging below his butt crack I immediately walked out. How disgusting to display such unhealthy work practices especially when working around somebody's food.
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November 2023 by Max Moss
Jersey Mike’s is a great sandwich chain and my preferred sandwich shop, but this location is miserable. It’s cramped, dirty, and the folks working there hate you as much as they hate their job. Don’t go
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October 2023 by Laman B.
The lady serving food was nasty and rude, the gentleman thats taking orders was dry as well. Would not be going back ! She was yelling at me mind u I don't even know the menu by hard.
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October 2023 by Krista Silio
I looked up the hours for this location, and it said open until 9 pm. I was there at 6:35 pm on Sunday, and a gentleman rudely said, "we are closed." As I was leaving. I noticed a sign on the pillar stating their hours. This sign indicated they're open until 7pm. Either update your correct hours, or let another business occupy the space! Absolutely POOR business practice.
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October 2023 by Stephen Taruc
The guy working there usually is poppin' a 'tude, but Amtrak Jersey Mike's isn't exactly making Forbes' best places to work list. True to the brand the sandwiches are always a lock.Vegetarian options: They have a couple before subs and a mushroom Swiss sub.
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August 2023 by Richard F
I’m in Chicago a couple times a week. I can tell you this, the hours listed are not the hours they operate. On a Saturday, I was at this location by 6:20 pm. It was closed. As in not a single light on or person still finishing up nightly closing duty’s. This has happened numerous times at this location. It’s in a train station for cry out loud. Get it together or close it down and put something that wants to serve patrons in its place.
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July 2023 by Kathleen LaBranche
The customer service is horrible sandwich was delicious
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February 2023 by Daniel Reynolds
Overpriced food. Why the frak do we keep putting up with getting overcharged for everything in life.
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February 2023 by Ben
Dion was a champ very enthusiastic made my sub great definitely will be coming back next time I’m in Chicago so you want a sub that you will remember forever see my guy !
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December 2022 by Chani D.
Terrible experience for my mother and both my aunts. Very nasty employees that deserve to get fired!!! If there's a language barrier between the employee and customer try your best to understand and be a little more patient. Not a place I would recommend to anyone.
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December 2022 by G G
On 12/20/22 at 12:50pm my mother and my two aunts were assisted by two workers who were rude and unpleasant. The workers customer services was disgusting towards the 3 elderly women. We will make sure to never come to this restaurant again. This location needs pleasant people working and staff who speak Spanish to better serve the Spanish community. Customer service sucks!
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December 2022 by L L.
They have great philly cheesesteak subs. My favorite is Mike's Famous Philly (grilled onions/green peppers) on wheat bread. Service is friendly. It is located in the upper level food court within Union Station.
