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July 2023 by Yuwei Xiao
If you want to ship a large amount of your personal stuff to China, don’t come there.My friend and I went there to ship some souvenirs we collected back to China, and consulted their staffs how I should send them. The staffs recommended to ship my souvenirs to a commercial address (cause we have one), so we trusted their words and spent more than $200 for shipment. However, what Jinn Express did was to send our stuffs as commercial packages and they couldn’t pass Chinese customs, because they are actually personal belongings. Thus, we had to ask them to return the packages, which costed another $400. In addition, their express treated your packages with violence and no mercy. I didn’t even recognize my own packages when I picked up the returns.Now what happened was: we spent $600 with nothing done, and quite a few items broke. And of course, no one from Jinn Express would talk about compensation with you. I will recommend anyone going there for shipping, and I will tell every single one I know that never come here to ship anything.
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January 2021 by T Xia
I shipped 5 packages, there are 2 published at website as received, actually the receiver do not know at all, 3 packages severly damaged, waste a lot of time, no one resposible
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November 2020 by Tieyan Chang
Very fast shipping via SF Express. Three days from Chicago to Hong Kong. Nice service.
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July 2020 by James Chen
It ‘s so fast . Jinn exp. only spent 8 days to delver my items from Chicago to Beijing. (Jun. 12- 20,2020). I will use it again.
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January 2020 by LEPING LI
垃圾 物流速度慢 还必须要收件人身份证复印件 衣服给我挤压的全是褶皱 再也不来了 推荐顺达快递
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November 2019 by Candy Wang
Package broken and no respond for over a year. Very poor packaging. If you are shipping items valuable. Try to avoid this company. Terrible service and not care about their customer.
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October 2018 by HUINI WU
Really trust my packages with them! I used other companies like postpony, and they lost my packages! But JINN EXPRESS is the best in Chicago land for shipping stuff to China. They are professional and fast! I have shipped over 10 packages with them and I didn't have any problems!
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October 2018 by Yi Zhang
This is the worst delivery service I've ever seen. Last time my package took them 2 months to deliver. This time my package's gone missing. When I call them, they either don't pick up the phone or tell me to call someone else.
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October 2018 by Yinan
大家一定要避开这个垃圾邮寄公司！寄了货物2个月还没有收到，打电话没人接，接了之后说不知道！
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October 2017 by Zoe Z
Used their service twice. All good except for when they say it takes 6-9 business days, it really is 15+ (to China).
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October 2017 by Jon Tuttle
Good shipping company for shipping packages to China. Very competitive rates compared to other international shipping services.
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October 2017 by Nancy Duan
I shipped two package on 9/21, but today is 10/31, the package still hold, I called the customer service, they said they didn't know the reason call their manager, no explain! say after three month we only could get $100 if the package still hold! bad experience!!!
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October 2017 by Katherine Chan
(Translated by Google) Chinese students Avoid this pit to send something to return goods friends please avoid this courier, the customer experience is quite poor, we still send something after their own good package, especially eye shadow, before he was sent home three times to return something, because her family can pick-up, lazy cancer, I changed from STO to her house, each time only one and a half to even, I comfort myself is strict customs cards are packaged before their own, send packages and eye shadow are large dumplings Like it sent, this time to the students sent a tape of boxes of eye shadow did not, and express little Ge Baituo for a long time that they must take to help me wrapped in several layers of packing tape and more, to ensure that the other party will take reinforcement. But even the white foam pad or myself into them, I did not see even the shadow tape, let alone what bubble foam, and even plug a paper will not so be it! Eye shadow on the empty box so freely on the ground in front somersault swivel 180 360 Thomas then spin the whole month and a half of it! ! ! I hate the other customer service: We can not guarantee perfect packaging ~ ~ next time or else your own hand packaging it ~ ~ I do students said it was purchasing she received a box thinnest Express, admit you were wrong just so hard to do ?
