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March 2024 by Heather Walter
I brought my daughter in with her best friend for her 16th birthday and the customer service was AMAZING! Mia literally had my daughter’s favorite artist playing over the speakers, met her and her friend with Shirley Temple drinks and some little desserts to eat, and helped them pick out and personalize their jewelry. She even put out a pink sign that said “Happy Birthday, Lexa”. My daughter LOVED it. Mia was so energetic and truly happy to help in any way that she could. Ive been a customer for YEARS but had never gone in an actual store and the customer service was just as wonderful as it is over the phone. (Mind you - NONE of this costed me a penny.) Kendra Scott is a class act through and through and I will be a forever customer! Shout out to Mia for going above and beyond when she didn’t have too!
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December 2023 by Torie Graham
So friendly and helpful. The entire staff made black friday shopping worth it.
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December 2023 by Elizabeth L.
garbage quality. the "permanent bracelet" lasted less than 48 hours. Can't even exchange it. Avoid, avoid, avoid. This is a scam.
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September 2023 by Emiliac waskdl
Ana R. helped me find what I was looking for right away. I told her I was looking for a chain to hold a charm I already had. The chains that were out were +$150, and without me even asking, she said “let me grab you some more options from the back.” She came back with the perfect necklace that was originally $80, on sale for $60, AND 20% off! It’s also durable and safe to wear 24/7. Very happy! My childhood dog passed away, and I’m going to put a charm from her collar onto the necklace.
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June 2023 by April A.
With total transparency,I had a bit of a rough start with this location. After speaking with the DM Julia, who then put me in contact with the store manager Ally things have definitely been great. Ally really loves what she does and truly wants customer satisfaction. I truly appreciate her customer service and how wonderful my experiences in store have been with her. I'm already looking forward to my next visit in store.
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April 2023 by Allen Burns
Arrive close to closing. Three awesome employees working treated us like gold. Helped my daughter pick out a necklace and treated her like she was royalty. Wish we had a Kendra Scott in South Dakota. Thanks for the awesome service !
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February 2023 by Deb D.
Visited this store as part of a birthday celebration. Our group had a fantastic time. Everyone had plenty of time to design their pieces while enjoying wine and light treats. The customer service was top notch. This is a great option for anyone who is looking for a fun and low-stress party option. I love my new necklace, and will always remember the great day we had together!
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February 2023 by Jen
Great customer service at this location. I came in to have some links removed from my watch band and everyone was so nice. They were chatting with me like we were friends and didn’t try to push any products on me which in turn made me want to buy something. Definitely will be returning!
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August 2021 by Hannah Bond
I will forever be a loyal Kendra customer! Amazing customer service, beautiful stunning products- what’s not to love! I had a weird accident with a necklace that I had bought at a different store, and they were able to go beyond what I was expecting to help me when I came to this location :)
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August 2021 by Sabrina Brown
I went to this location for the first time today 7/28/2021. I noticed a big sale was going on online so I went in to see if I could buy a few pieces. I didn’t have any problems with the Sales Associates, they were helpful and kind. However noticing some of the comments below, I don’t recall anyone explaining to me in the store the return policy; particularly on sale item pieces. There were not as many sale pieces in the store as I would liked, but I did manage to buy three pieces that were on sale - to take advantage of a bigger sales percentage discount. Plus, it would of been nice, if the pieces online to help women and children causes were featured in the store. I am a huge fan of the bracelets that are being used for such causes. All in all.....good experience will probably return one day in the near future.
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February 2021 by Meesha Awan
Wonderful Customer Service! I was unable to pick up my instore pickup order so they mailed it to me instead :)
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February 2020 by Valerie Johnson Renk
Reasonable prices...fab styles!
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December 2019 by Karen Iovino
Lovely employee s
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September 2019 by Susan R.
What an awesome store! I forgot to give my teacher ID for my discount. I called the next day and they refunded me the difference. Every Kendra Scott store I have been to or called has been amazing, wonderful and so helpful! I will be shopping here forever! Plus, they have a great selection of jewelry!
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July 2019 by Kayla Shymkewich
All of the workers here were so helpful and supportive!!!
