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April 2024 by Señor Paco
New nuggets are delicious. Place is clean just few flies due to the garbage and soda machine other than that clean table tops.
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April 2024 by Gilberto Guillen
Took way to long for a pick up order more than one hour waiting plus on the app it said was ready 30 minutes prior need better management staff was some what nice tho
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April 2024 by Denisse Escobedo
Terrible service. Yesterday I placed an order on the App and it was a combo that included 6 pieces and they only gave me 5 and previously I went to eat at the restaurant and I also ordered the same combo and the same thing happened, so be careful they steal the pieces. of chicken, they also put the sauce they want, not the one you ask for, check your order before leaving.
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March 2024 by arleth sanchez
Food good service kinda good but it took too long for the food to be ready. And The place was dirty.
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March 2024 by Maria Gamez
Terrible service‚ good food. Can't win them all. Place is kinda dirty too‚ I saw a bunch of people be told their mobile order "was already given out" including a GrubHub runner. I think they just gave out mobile orders to anyone... I ordered in person‚ it took them a long time just to stop ignoring me and take my order‚ but once they finally got to me I got my order done pretty fast. Food was good though! But maybe they need to consider new management/staff. Very unfriendly and bad vibes all around.
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March 2024 by Darell Haynes
Rude manager hung up in my face. No accountability, no apology for receiving the wrong order. And now I can’t trust that my order will be clean if I reorder. If the manager is nasty, I can imagine what her employees act like.
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March 2024 by Ash
Food was good the biscuits I got were made fresh was nice cause I've never got to experience a fresh KFC biscuit? I miss the fill up box they used to have. You can't really control the customers but when a woman came in with obvious sickness and decided to sit right up on my family I had to leave.
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January 2024 by Helen Cutler
Cashier rude and unprofessional and got my order wrong and proceeded to have a attitude for messing up my order…. I understand when your new but to have a attitude is crazy…
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January 2024 by Francisco Guevara
Terrible service, they served about five people who were after my order and continue to signal terrible
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January 2024 by Jose Gonzalez
To slow today and bad service no Food as i
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January 2024 by Quian Fryer
Yall gotta do something about your chicken it's flavorless all the seasoning must be on the crust but unfortunately it doesn't stay on the chicken long enough to take a bite and why is it so slimy is it rotting?
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December 2023 by Phenomenal Queen
Happy holidays, let me first say I live very close to midway Airport. I visited this location 1 day on my way home. And I have to say from the food that's very, very hot and fresh. The Sweet tea with ice , to The service and love that I received from the young ladies in the drive through window and the manager. Caryn I really love this location. I do not mind traveling to this location. Now. I actually get up and leave my home that's Near midway airport and travel across town to this location. Because I know for a fact. I'm going to receive phenomenal service. Thanks again KFC for all that you have done and are doing I'll be back very soon for my 3 piece white extra crispy ? with a sweet tea .
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December 2023 by Karen Smith
I went through the drive thru the young lady that took my order was very pleasant and patient with me.
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October 2023 by Mirna Garcia
Terrible! To start off, I didn’t even get to place my order. The worker told me through the speaker their system was down for 10 minutes. I was willing to wait those 10 minutes. Meanwhile, I was looking at the menu with my husband to get our order ready while we wait. (We were the only car in the DT) So she rudely told us on the speaker to leave because she wasn’t taking any orders even after we told the worker we would wait. They didn’t even apologize for the inconvenience. She was simply rude. (I’d suggest to just take a drive to the KFC on Archer and Kedzie. Now, after that horrible experience at western, they were super friendly and polite at Archer. It might be the neighborhood/community at the archer location that resulted to a better experience!
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September 2023 by Tony Allen
Do not eat here very unsanitary been here 20 minutes basically and no one washed their hands even after one girl sat in the drive thru eating chips then went straight to the fryer and started to check the chicken!!??? and all this is after they sat in the back staring at me for like 5 minutes while the only person who was doing anything (the cashier) was cleaning the lobby hours before they closed but one good thing is the same lady who didn’t wash her hands gave us a cake for our wait!Disappointed since I thought seeing a whole staff of black women was going to be great but nope! Drive the couple extra minutes to find a better one!!! The one positive is it is clean!