-
February 2024 by Jasmine Stansbury
Booked the Kenzie Hotel for the second time and I will certainly be back. The representative at the front desk was such a delight - friendly and professional. I enjoyed the happy hour and breakfast. My room was upgraded and it was beautiful. Lovely views and super clean. Overall great experience!
-
February 2024 by Kate Cherepa
Pretty great hotel. Great view. Wonderful staff.Rooms: Very very clean and comfyNearby activities: Very close to almost everything!
-
February 2024 by michael schwarz
Wonderful downtown hotel. Rooms and clean and modern. Very quiet. Full wall of windows looking at the city. Peaceful stay. Reception at 5pm with wine beer and snacks. Breakfast included in the morning. Would stay again. Great
-
February 2024 by Kaelei Whitlatch
We had a perfect stay at the Kinzie! We wouldn’t stop raving about it on our drive home. The bed was so so so comfy! Nice clean modern hotel, excellent price for what you get. Not a long walk to shopping and dining nearby. We plan on staying here again next time we’re in Chicago!
-
February 2024 by Adam Frayer
I had really fun here. Lots of great knocks. Go niners. Thanks for letting the delivery guy come up. Will be recommending to anybody that ask. Yours
-
February 2024 by James Egan
Has reservation wouldn't let me check in cause I was
-
January 2024 by Marlene Vasquez
Welcoming, friendly staff. Extras I didn't expect. I will definitely stay there in the future.
-
January 2024 by Joe Bustamante
Check in took just a few minutes. The room was large with a great view of Chicago, I could see the sears tower from my room. In the theatre district with so many bar and food options. Fantastic location. Breakfast was included and was good. Missed happy hour but each guest receives a few beverages. Will definitely be back. Convenient valet parking was a little pricey but there are two garages within walking distance also. Looking forward to my next stay at Kinzie
-
January 2024 by Mark Ciaccio
They scammed me out of $45 to check in after paying a non-refundable price online with no indication that there would be an additional incomprehensible 'convenience fee' after I paid the first time. The check-in area looks worse than a county health clinic in a basement with set-up temp tables. My window has no light and people from the office about 3 ft away can look directly in my room. Almost impossible to sleep because the blower makes a constant clicking noise. The shower doesn't work and the bathtub spout shakes so hard when I turn it on, I'm afraid it's going to injure someone. I do not recommend staying here.
-
January 2024 by Chalonda Canaday
Very clean, in walking distance from everything.
-
January 2024 by Trenton Sanders
Downtown parking fees are no joke. $59 minimum overnight! The hotel didn't have accessible stairs which was very inconvenient with slow elevators!4 stars? ? ? ?
-
January 2024 by Ashish Sharma
I was troubled 2/3 night stay duration by clogged sink and toilet. I have emailedthe management about the issue and look forward to hear from them
-
January 2024 by Alex F
Budget hotel, great location, getting a bit worn down in the public areas. My main complaint is the "resort fee" which increased in price from the website, to when I checked in, to when I checked out. The lack of transparency (or staff training) was very frustrating and when explaining this to the staff I just got blank looks and a bit of aggression. I told them I would refund myself through my credit card and they didn't seem to care.I would be fine with the price for the room being higher instead, because associating the extra cost to the amenities means I expect them to be good. Which they aren't, it's probably the worst breakfast and bar experience I've ever had at a hotel. So I would avoid this place until it closes down to remodel, which should be soon judging by looks.
-
January 2024 by Jayvee Valenzuela
Not very helpful. All they care about is make money they don’t care about your feelings. No costumer service at all. Manager can’t even do anything. They couldn’t change the dates of my reservations. They just took my money like that. Never booking here.
-
December 2023 by David W
This is a cool little boutique hotel. Very inexpensive and in a prime location. Hotel is clean, I wouldn't consider it luxury so if you want a silver spoon then maybe another spot but we thought it was nice and had a nice view of town. They do charge $25/day resort fee which gets you breakfast and a happy hour from 5-7