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March 2024 by Nickey Foreveryoung
UPDATEI was contacted by Chad.... What a pleasant person to speak to. I really appreciate his time and patience but most importantly his understanding. I never want to be a mean spirited person. Especially seeing that one person I look up to has a model (DO SOMETHING GOOD FOR SOMEONE EVERYDAY) I not only look up to him but I Love him like my grandfather. I watch him try to do something for someone everyday and I will keep trying to do the same.Again they do good work at this location I do pray after this they will do better.Nickey
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December 2023 by Seyi O
Super helpful staff and welcoming atmosphere. I love coming here to get treats for my pup
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December 2023 by Amanda Hines
I recently had a fantastic experience with the staff at RN Team. They were incredibly accommodating in getting AJ in for grooming at the last minute. Their proactive approach was particularly impressive; they called me as soon as an opening became available, which was greatly appreciated.AJ's groomer, Thomas was not only quick but also highly skilled, resulting in an awesome grooming job. The efficiency and quality of service were outstanding. I'm thoroughly impressed by the professionalism and the attention to detail shown by the groomer and the staff.A big thank you to the RN Team! Your dedication and excellent service have definitely won a loyal customer. Highly recommended for anyone needing top-notch grooming services!
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November 2023 by heather yargus
Great store! Friendly service and accommodating with special orders for my picky cat!
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October 2023 by Madelyn Isaacson
Thomas did an awesome job grooming my Bernadoodle Norman. He was really matted when I brought him in and Thomas was able to keep him fluffy but still give him the haircut he needed.
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September 2023 by jamred1
Everyone at this store is friendly. They all greet my pup with treats every time we come in. I love using the self wash and getting my dog treats.
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August 2023 by Donna Lyakhovetskiy
I 100% recommend Deja for a great grooming experience! Deja is really kind, but also does a great job and making sure my pup looks great.
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August 2023 by Priyanka Das
Deja has been grooming my little pupper for a few months now and does an amazing job! She also guides me on how to best brush at home to avoid matting. Absolutely recommend her for anyone looking for a well groomed, cute and happy pupper.
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August 2023 by Tanya Sorrell
They sadly don't listen to you when grooming your dog. I brought photos of the dog's correct haircut and her brother who is currently dog showing so Thomas would know how to cut my dog's hair. He literally did the OPPOSITE of what I showed him, despite photos, instructions and a live model of what my dog should look like. What more is needed to get the right groom? Very disappointed!!!
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June 2023 by Madelyn Santiago
Highly recommend Alison. I'd recommend her services for all pets needing a bit of grooming love! She is so kind and patience with my Bella.
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May 2023 by Allen Capistrano
Complete pet store for all of your needs.
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March 2023 by Two Guys and a Spa Dolly
Very helpful staff, nice store and had everything we needed in stock
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September 2022 by Kimberly Kern
I can’t say enough wonderful things about my dog’s groomers: Kat & Raphael! My dog always comes home happy and looks very beautiful. The staff at this establishment always listen to all of my requests when it comes to bathing & grooming my dog, which I deeply appreciate. Loyal customer of the River North location! Thank you all so much for doing such a consistently great job!
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August 2022 by Izzy M
Similar selection to the rest of the city Krisers, we were able to get a large bag of the hills science nutrition large breed dog food for our dog as well as a medium sized salmon no hide. They have cat supplies - including bowls food and toys. Dog supplies - including bowl, food, toys, leashes and harnesses. They offer many foods including frozen, refrigerated and shelf stable (kibble, canned and dehydrated). They also offer grooming serves which we did not use at this location yet but plan to. Staff were friendly and offered a coupon available to us at the time. Street parking is available but is limited from 4-6 pm on weekdays for the bus lane.
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July 2022 by Diana Grossman Tantra Butterfly
This was a 5 ? experience from start to finish and Kat was extremely patient and helpful assisting me with the self wash for my new puppy who arrived today fresh from the farm ?He arrived filthy with muddy paws ? burrs all over his yellowish white coat and he smelled like a barnyard ?Kat helped me hoist my new Great Pyrenees puppy into the wash tub and she gave me helpful instructions and helped comfort my baby as I shampooed his filthy coat, washed him out with a powerful jet spray and used a blow during hose to dry him out.I spent at least two hours here today washing him and the staff let him take a peaceful nap as Troika cleared out products from their lower shelves to take an afternoon siesta.I picked out an adorable plushie elephant ? toy and a good brush and we will definitely be back for more treats and toys.Excellent staff and there are so many high grade food options here including healthy treats, adorable toys and a professional grooming spa.Great boutique pet shop if you live here in Chicago's River North neighborhood.My pup is pleasantly exhausted and for only $15 this self wash experience was a ton of fun!
