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March 2024 by sianna Liu
The feeling is good, the environment is clean and the staff is friendly. I almost didn't want to join when I first read the reviews. Until I went to experience, I found that it was not as bad as the evaluation said. The equipment is perfect, you can choose what you want to do without waiting in line. The squash court is largely unused, but still clean. Keep disinfecting wipes in a fixed position. The bathroom is clean and tidy. There are 8 places in the women's bathroom, so you don't have to worry about people not being able to take a bath. The sauna temperature is great. Parking in the parking lot is free for 2 hours, but remember to be early, or you will have to pay $4 for leaving one minute late. It's much easier to park in p2.
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March 2024 by Leto
It used to be good. Staff are weird.
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March 2024 by Micah Schippa-Wildfong
Been coming here for years. It used to be much nicer. The bathrooms are always disgusting no matter when you go. And the British Swim school is always using at least two lanes of the pool. This also means there are screaming infants and toddlers everywhere. Children in the pool, showers, hot tub, and locker rooms is insufferable. They tear the place apart and I honestly have no idea why CHILDREN are allowed in an adult gym. Absolutely disgusting. We should be getting a discount on our memberships since these children are utilizing resources otherwise reserved for paying adults. I would really recommend looking for other gyms.
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March 2024 by Mojave Tierra
I signed up couple months ago with Mark! He’s amazing, he got me to bring my best friend that I’ve been trying to get in the gym for so long! Recommend!!
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March 2024 by Srinivas Venkatesh
Worst customer service ever, they charge you hidden fee and yet argue it’s included in the membership fee. Also, they are rude and unprofessional while discussing the charges on your account.
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March 2024 by Shebbie Rutues-Jackson
Better layout than my home location in Chicago, they definitely take better care of the machines here.
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March 2024 by Anna Vasilevskaya
The management is extremely rude. Beware if you want to do the trial they expect you to make a separate appointment to sign up for their membership. If you don't want to make an appointment until after you've tried the facilities, they will charge you for the day pass . They would go as far as tell you they have the equipment you're looking for when in reality they don't.
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March 2024 by Coleon Smith
Mark the New General Manager at this location is the man! Absolutely recommend!
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March 2024 by Caleb Yu
The atmosphere was perfect for a lift. Mark provided a very welcoming, enjoyable experience. Will definitely come back!
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March 2024 by Charia Johnson
Basketball courts at this gym
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March 2024 by Austin Miller
I recommend this gym! Mark the manager took great care of me!
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March 2024 by Tanner Hadsock
Mark the GM at la fitness south loop is the man! Recommend 100%
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March 2024 by Sunny Patel
Big gym with lots of machines but they really need to improve their hygiene practices. There are too few sanitizing stations and I rarely see folks using them. The trainers act too much like car salesman, trying to push you to buy a 6 month contract PT package. The front desk staff generally don't act like they really care about anything. Many of the machines have rust on them and the padding is old. The decor looks like it hasn't changed in a couple decades.We still go because it's close by and has many machines.... But I really wish they would improve the cleaning culture there.
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March 2024 by jenny morales
Never coming back here, horrible experience
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March 2024 by Taran Singh
Have been working out for almost three months now. Not a single weight is at its place, not even on the racks, ever. I have never seen anybody from management stacking weight back at its place. Yes, I understand people are suppose to put it back. But people are people.