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January 2024 by Linda Long
MarthaToviasTeller/Universal Banker is the best..she is helpful..listens..and actually is a reason to Bank with Lakeside Bank on Wacker Drive
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August 2023 by Jmj D.
0 STARS to the INFINITY POWER!!! Horrible, horrible, horrible company, executive management, and compliance management. I had over $200,000 in my account and wrote checks to pay my vendors and contractors totaling around $20,000, and then another set of checks totaling around $35,000. I processed the checks through the bank's OWN online check system on 8/9/23 and the second set of online checks on 8/21/23. These were all lawful checks paid to vendors, employees, law firms, and landlords. The checks were backed by my lawful funds in my lawful account; the vendors are lawful vendors, landlords, and law firms, who provided me lawful services and properties. WITHOUT even telling me, LAKESIDE BANK rejected all but TWO of the checks. These are lawful vendors who provided me with lawful services, and expected timely payment. I did not find out until THURSDAY 8/24/23 (note that my checks were processed through Lakeside's OWN ONLINE CHECK SYSTEM on 8/9/23 and 8/21/23) and that the checks that were supposed to be issued through the online portal were rejected... meaning that because of LAKESIDE BANK'S mismanagement, meddling, and unscrupulous practices, each vendor who was to receive my lawful funds did not receive it.. putting their business and personal lives and financial lives at great risk. LAKESIDE BANK is poorly managed, behaved irresponsibly, and behaved in an unscrupulous manner. Had they simply TOLD ME that they did not want to honor my good and lawful checks processed through THEIR OWN system, I could have made other payment arrangements to my LAWFUL vendors and landlords. Instead, their poor and unscrupulous practices put me and my vendors at risk. LAKESIDE BANK broke its fiduciary duty to me and broke its trust with me. This is a horrible bank with terrible management, terrible compliance, and terrible practices. One of my law firms is in process of filing a complaint with both the FDIC (Federal regulators) and the Illinois Department of Financial Regulators.
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August 2022 by EF
GM at the Park Ridge location, is one of the main reasons why the bank isn't getting enough customers.He has a zeropersonality.
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June 2022 by Todd D.
The lemonade stand equivalent of a bank. Total joke of providing any help. I understand this is shouting into the void but here I am telling you not to bank at Lakeside. Had an issue & their employee had neither solutions or apologies for something that was their fault. Lame that I've been banking here since 8th grade but loyalty is dead.
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January 2020 by ANIL S.
I have open my business and personal accounts with Lakeside Bank in February 2012. I could not be more happier with others. They have best customer services with knowledgeable personal banker and staff. They all are ready to help you and take care of customers well.
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August 2019 by Mookie Mookie
terrible stay away..
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April 2018 by Mal T.
Love Kasasa Saver. I Opened a free Kasasa Cash checking account and I was able to get eligible for a free Kasasa Saver account. I earned 1.00% APY* on balances up to $100,000 monthly on Kasasa
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February 2018 by John B.
I went to make a deposit at this bank for my company. I waited for 15-20 minutes in a line with no customers. While waiting it appeared that two tellers were available to help me but seemed to be preoccupied with other work. Not once did anyone apologize for my inconvenience. I told my boss about the problem and he said he will be cancelling our accounts. It's always best to hurt them in the pocketbook. AWFUL SERVICE !
