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April 2022 by Clinton Breen
Great community bank and have always had great service
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March 2022 by Rare KitKat
Poor customer service. Would not recommend.
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October 2021 by Grant Austin
This place uses such a disgusting amount of bright blue salt during winter snows it looks like the sidewalks are coated in broken glass. They use at least five times the amount of salt necessary, which is positively terrible for the environment and any pets or passerby that may be crossing through. Step up your sidewalk maintenance and use more elbow grease and less toxic chemicals.
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August 2021 by Patricia Ross
Small branch, good customer service.
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March 2021 by Judith Howard
Banking with them for 25 years no problems I always get a cashier check for my rent if I’m out of town at my request they will send a cashier check to my landlord and mail me the receiptMy personal banker is Ms Fanny Yuen she is the bestThe ladies at south loop on Michigan are great (1)has been with me for the 25 years since they were on Indiana I do appreciate LakesideBank
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March 2021 by JMC P
The service here is terrible. There was no privacy between customer and banker. I had to speak loud enough for everyone to listen in on my transactions details! For Pete sakes not even some privacy!
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March 2021 by Ana Hobson
Exceptional customer service. Ask for Jennifer she is the best! Best bank I've ever had.
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August 2019 by Louis L.
Worst consumer bank in the world. A simple transfer of a five-figure sum from one account to another, both under my name, can just vanish into thin air with no record whatsoever. The five-figure amount is just wiped out from my accounts. Repeated frantic phone calls and emails over several days to them were met with completely unhelpful response. As a last resort, I visited a branch to resolve this but was brushed off because "they have no IT personnels in the branch," and was advised to call the same phone number that I have called many times. Lakeside Bank's banking license should be revoked.
