Liberty Tax is a tax preparation service that has received positive reviews from its customers. The staff, particularly Melon Greene and Shanika Buckner, are praised for their friendliness, patience, and dedication in helping customers maximize their tax refunds. They are described as "heaven sent angels" who guide customers step-by-step through the process, while also making them laugh and feel at ease. Customers appreciate the staff's efforts to educate them on tax-related matters and resolve any financial issues they may have. Overall, the business is described as providing an "amazing tax filing experience" with very helpful and informative service.