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March 2024 by Phillip A. Johnson
LOL ppl don’t want to do their job hang up on customers and never have Chicago stock
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October 2023 by Ms. YDL
The lady manager there was great ??. Would definitely shop there again.
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May 2023 by Lee Hubbard
Stay away from ALL Lids locations, from corporate to the store I will never in my life do business with Lids ever again.
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April 2023 by Zachery Martin
They have everything sports hats, and can customize anything you wNt
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November 2022 by Drea Romero
Says open and ur not! Came from Ohio to get Bears hats... not good guys!!
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November 2021 by Aminah Small
Garry the young man who was helping me was awesome! Very easy to talk to and had great suggestions since I'm very indecisive when I have lots of options! I bought 2 hats one with custom name on it . The wait was about 20 minutes which was great I had enough time to checkout the LEGO store downstairs. This Lids store has a lot of great items! Clean and well organized would definitely recommend stopping here!!! I'll definitely be back!!! I'd give them10 stars if I could! Even the GM who was on the floor working was a pleasure to talk too!!
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November 2021 by Denizhan Yalinkilic
I love Lids, but I think this is a downside to some.Bought a brand new Bulls hat the other day and I wanted to place this rose patch on here, the next day I come in here, theres this guy who was working inside the store (don’t know name) and it took 15-20 minutes to get this patch on after waiting for the machine to heat up. Worker forgot to use protective tape on top of the patch and on the sides and used regular tape instead. (picture shown) I don’t blame the guy, but could’ve at least payed more attention, it is what it is…
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October 2021 by Silver Juice
White sox baby, they have the best collection
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August 2021 by phono
The lady who does the custom stitching does a perfect job! Did my stitching how i wanted it & it came out just as i pictured it!
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August 2021 by Adam D (Dulbizzle)
Was ok
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July 2021 by Geoff Shive
Workers fine asfffff
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May 2021 by Yung Drip
Jada was really cool.
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August 2020 by Cass Jones
If this is on McCormick Place I didn't shop there.
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January 2020 by Omar Valle
Went to get a patch put on a jacket Thalia did an amazing job in doing that for me thanks greatly appreciated.
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August 2019 by Lori R.
Shockingly bad service. Visiting my hometown headed to a Cubs game. Stopped in for some gear. Five employees having personal conversations the entire time. Never asked if they could help. Purposefully avoided making eye contact when we tried to ask a question. Grunted and pointed when answering the question we asked. Made it clear they had no interest in helping. Went to the register with a sales person and the guy rudely ordered us go to to another register. We would have interrupted his personal conversation with the clerk. If we had more time we would have left the items we purchased and gone some where else. Seems disdain for certain types of customers is a-ok here at Lids. We get it and we won't be back.