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January 2024 by Marysia D.
Reliable place, reasonable priced, convenient location. Great service from manager, Jimmy.
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December 2023 by Catheryne Shuman
This is one of the best storage experiences I've had. The building & units are secure, and the electronic entry makes things easy. The building is very clean, and the garage entrance makes it so easy to access the units.Jimmy, the manager, is fantastic. He very clearly takes pride in his facility & work.We rented from another Extra Space facility in another state, and this one is far and above that one in quality of both management and facilities.
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December 2023 by Patrick Adamek
Usually when you think of self-storage in Chicago what comes to mind is a building that is in disrepair and really existing in the past. Not Life Storage, and certainly not this location! I was blown away by how clean the building was. Jimmy is incredibly knowledgeable and friendly. The set up is how all storage facilities of the future will be, with easy in and out access from your app! It is also a very well lit, secure, and safe location just down the street from the police dept. I wouldn't look anywhere else for self-storage going forward!
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November 2023 by Misty White
Great facility and great place to store your extra stuff! Plus, Jimmy went above and beyond with care for my unit. Highly recommend!
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November 2023 by J D.
Exceptionally friendly manager, Jimmy. Very helpful, showed us around, got the cart, etc.
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October 2023 by Frank Nav
Jimmy was absolutely fantastic! He worked with me to figure out the best unit and time frame to suit my needs and at an unbeatable price. He was flexible with my particular situation, kind and personable. I never once felt pressured for the sale. I feel that my belongings are safe in his hands.
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October 2023 by Aditya Gupta
Love the service here. We were helped by Jimmy, he’s great and will go over the top to help you with your need. Would definitely recommend and use their services again.
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October 2023 by Kathy Williams
Amazing customer service! Jim always greets you when you arrive and answers all of your questions. The facility is also very clean!
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October 2023 by Kelsey Johnson
Great place! It's new, but we are storing some stuff for the winter months. Jimmy is very helpful and patience working with us.
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September 2023 by Lynn W.
We originally were with Burrows storage and after it switched over it was so much better, well organized and Jim was a tremendous help.
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September 2023 by ellab
I love love love Megan we forgot some of our furniture outside our unit on accident and she personally called and set it aside for us! She’s super sweet if she didn’t set it aside I wouldn’t have my bedding to sleep on tonight! Great experience it was so easy to move my stuff in and out.
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September 2023 by Brian Snyder
No stars. Cannot access our storage unit although the website says 6am-10pm. Office is closed on Sundays and the “customer service” person basically told us we were out of luck until the office opens 10am tomorrow (Monday). Not acceptable. Second person tried to help with a different access app but cannot get that to work either. Not convenient. Would not recommend. Found out that “Life Storage” was purchased by “Extra Storage” and their lock systems were not compatible. No after hours access. Poor customer service to not have anticipated that customers might want access outside of 9:30-6 office hours.
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August 2023 by Maris 3
Safe and reliable. Good service. Helpful staff.
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July 2023 by aurora nicole
Great customer service!
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July 2023 by Thomas Bravos
Great storage for a great deal!
