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February 2024 by mariusz weigold
Excellent job ? ?
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November 2023 by Liz Wilson
LADIES: if you’re trying to find a shop that won’t try to scam you because you’re feminine, come to Logan Auto Fix! I showed up wearing a Juicy Couture tracksuit, a leopard fur coat and also holding Starbucks (I ran out of time to change before the appointment time) and I was happy when the staff simply changed my oil for a reasonable price and didn’t try to sell me anything I didn’t need. I know I looked easy to manipulate, and I’m so happy that Logan Auto Fix has proven not to be opportunistic, so I’ll be returning for all other necessary maintenance in the future! They also have a sweet shop dog who is well-behaved and likes being pet. 11/10 experience, thank you Logan Auto Fix!
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October 2023 by Matt Brdlik
The owner is nice but this place does NOT deserve 5 stars. I took my car in because it was leaking oil. Turns out I accidentally installed 2 orings when I was changing it. Very dumb mistake but an incredibly easy fix. Cost $70 or so.Months go by and I go to check my oil only to find its way over filled. Keep in mind my car leaks oil slowly regardless so that means it was massively over filled by the shop. I should have checked when I got the car but I trusted the 5 star review.Whatever mistakes happen right? I take it back, no apology but they say they'll take oil out and it'll take a few hours. End of day no call from them, so I call. They say they'll check call me right back. Never got a call back. Came the next day and it was ready.Checked the oil and guess what? Still way over filled. On top of that I had them check out my hood latch which they temporarily fixed but now after checking that problem is still there too.Overall a very bad experience that showed me you cannot trust reviews on Google. It's one thing to be nice and have customers like you, but that isn't worth 5*s if you're delivering bad service.
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September 2023 by Iain McFarlin
I've now used Logan Auto Fix a couple times and really have nothing negative to say! Casey is a wonderful person/shop owner to interact with and runs a professional and honest business. His pricing is very fair regarding parts and labor charges and the communication through the inspection process and completion of work is top notch. One of my repairs actually came out a few dollars under the estimate!Very happy to have found this shop and given it a try.Services: Steering & suspension repair
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September 2023 by Joshua Levy
Logan Auto Fix is amazing and has been my go to for a while! Casey and the rest of the crew always diagnose and fix my Volkswagen Jetta really fast and always use the best, longest lasting parts. They even show you the previous part and point out the issue and document with pictures. The quality of their work is unmatched. Their new POS system is amazing too; it automatically emails and texts you with the quotes and when the car is ready. It’s super convenient instead of constantly calling to figure out if they’re done. They also give you recommendations on things you should possibly fix if you’re planning to keep the car for a long time, but if you just want to fix a specific issue, they’re not pushy at all. You don’t get the sleazy up-selling mechanic vibe here.
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August 2023 by Ricardo Perez
Logan Auto Fix has been best experience. Needing major or minor repairs, Casey and his crew know what to do.Services: Auto body & trim repair
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July 2023 by Kaitlyn Mills
Always a great experience at this place. They are extremely honest, accommodating and do excellent work. Casey is the best! Only auto shop in Chicago we trust.
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November 2022 by Erin Gibson
Casey and the whole team did a great job fixing my car when it wouldn’t start. They updated me throughout the time they had my car and they did not over charge for anything either. I will take my car back here for everything.Services: General repairs & maintenance
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October 2022 by Ajiah Gilbert
I can’t recommend them enough! I have a lot of anxiety taking my cars into shops, but Casey was kind and explained everything to me and made me feel great about the work done!
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September 2022 by Brian Drelling
Casey (the owner) went above and beyond, exactly like every reviewer is saying about this company. If you read nothing else in this review, just know that you should ABSOLUTELY take your car here, you won't regret it.Here's my story.I had a 2011 Volkswagen Jetta sitting in my driveway that I'd neglected for a few years during the pandemic. I told Casey I needed to finally get around to fixing it up to sell, and he told me to bring my car over whenever.Unfortunately, my car was dead and needed a tow.Well, I tried to use my Progressive Roadside Assistance, and the tow truck driver that showed up was rude and hostile about having me put my car into neutral, which I had no idea how to do because the battery was dead, disconnected, and so on. I asked them to leave and was about to give up for the time being, as I had no idea how to settle the issue (in retrospect, so simple, but I get easily overwhelmed with this car stuff).Since I'm just around the corner, I decided to pop back and let Casey know about the situation and ask if he had any ideas. He peeked into a VW that was at his shop to see how to put the car into neutral without power and had an answer in two seconds. He didn't make me feel stupid, and he didn't even expect me to know how to do what he just did, however simple -- he confirmed I lived around the corner, then offered to come over and put the car in neutral for me. During the workday. With cars in the shop.So he drove me over to my car, popped my car into neutral, then told me I could call Progressive back to have them tow my car for free. I was stunned that he did all this for free!I confirmed that Casey could have my car towed, because I didn't want to deal with Progressive contractors again (even for free, always a terrible experience), and he gave me a reasonable rate to tow it *and* had a tow truck at my place in ~10 minutes, tops.In addition, he worked with me on the quote to identify and remove items that were unnecessary for a car sale (at my request), gave me an incredibly reasonable rate and came in *underneath* the quoted price.My only regret through this whole experience is that I no longer have a car to bring to his shop, so I'm writing this review to encourage others to take their cars to his shop instead, since I can't.I would regret not mentioning that his staff was all incredibly friendly, from the woman behind the counter that took down my information, to the driver that brought my car around when I went to pick it up, to the sweet, well-behaved, adorable dog that occasionally frequents the shop.11/10. If I ever own a car again, I wouldn't take it anywhere else.Services: Battery
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September 2022 by Brian D.
Casey (the owner) went above and beyond, exactly like every reviewer is saying about this company. If you read nothing else in this review, just know that you should ABSOLUTELY take your car here, you won't regret it. Here's my story. I had a 2011 Volkswagen Jetta sitting in my driveway that I'd neglected for a few years during the pandemic. I told Casey I needed to finally get around to fixing it up to sell, and he told me to bring my car over whenever. Unfortunately, my car was dead and needed a tow. Well, I tried to use my Progressive Roadside Assistance, and the tow truck driver that showed up was rude and hostile about having me put my car into neutral, which I had no idea how to do because the battery was dead, disconnected, and so on. I asked them to leave and was about to give up for the time being, as I had no idea how to settle the issue (in retrospect, so simple, but I get easily overwhelmed with this car stuff). Since I'm just around the corner, I decided to pop back and let Casey know about the situation and ask if he had any ideas. He peeked into a VW that was at his shop to see how to put the car into neutral without power and had an answer in two seconds. He didn't make me feel stupid, and he didn't even expect me to know how to do what he just did, however simple -- he confirmed I lived around the corner, then offered to come over and put the car in neutral for me. During the workday. With cars in the shop. So he drove me over to my car, popped my car into neutral, then told me I could call Progressive back to have them tow my car for free. I was stunned that he did all this for free! I confirmed that Casey could have my car towed, because I didn't want to deal with Progressive contractors again (even for free, always a terrible experience), and he gave me a reasonable rate to tow it *and* had a tow truck at my place in ~10 minutes, tops. In addition, he worked with me on the quote to identify and remove items that were unnecessary for a car sale (at my request), gave me an incredibly reasonable rate and came in *underneath* the quoted price. My only regret through this whole experience is that I no longer have a car to bring to his shop, so I'm writing this review to encourage others to take their cars to his shop instead, since I can't. I would regret not mentioning that his staff was all incredibly friendly, from the woman behind the counter that took down my information, to the driver that brought my car around when I went to pick it up, to the sweet, well-behaved, adorable dog that occasionally frequents the shop. 11/10. If I ever own a car again, I wouldn't take it anywhere else.
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August 2022 by Levent Selvili
Great owner Casey is a very trustable and honest person . They only charge you for real necessary things .Services: Auto maintenance
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July 2022 by Carrie Muehlbauer
This is my go-to repair shop for my SUV. I trust Casey, he is reliable, quick, and a great communicator. I know close to nothing about cars and I feel in good hands here.
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July 2022 by Raduski_
Great mechanic shop and knowledgeable and friendly staff also good on price and do a great job .
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May 2022 by Medill S.
These guys were great. In a world of crappy places (like the guys we'd just left who gave us a bad diagnosis and a scam price) these guys are gems. Super trustworthy - they did a great job on our car. Would go back.
