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January 2024 by S D
I used to really like this location and prefer it over the others. But after my recent visit where I was treated like a imbecile, I am never going back there. I left, went over to Rush Street where they did exactly what I needed in two seconds and were nice as can be. 900 n has some of the rudest women working there. forget that store.
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January 2024 by Devon Brown
Monni (I’m so sorry if I misspelt it) gave excellent customer service!! She was so bright and friendly!!
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January 2024 by Taylor Fromm
I ordered some items online for in-store pickup and they were available the same day within a few hours. I was tied up with work and was unable to go in to the store that day and planned to go in the next day (as the email says the window for pickup is until end of business next day) and when I went in they told me they had canceled my order and no longer had the items available as they sold them. They could not help further. I called Lululemon directly and got the items reordered and expedited while the store was zero help.Recommend order online or go to a different store for customer service.
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July 2023 by God Lover F.
I couldn't believe it. I have been going to lululemon regularly most of my clothes and the service is amazing so I didn't expect that I would be treated so horribly when I walked in here. I was looking for the milkshake pink scuba I understand it is sold out everywhere but I asked an employee just in case and she looked me up and down and told me "it would only be in extra small so no" and I had to just smile and act as if she didn't completely shatter my heart. I haven't felt bad about my body in a long time since I've lost so much weight but never has anyone said something about me in that way at least to my face. I just had to come say something because this was so hard on me to understand how she could say something like that from a employee perspective she should have been professional or atleast showed me the jacket regardless if I could have worn it but to shut me down and treat me like I didn't belong keep in mind I'm not even large anymore I'm down to a medium after all my hard work. Just be careful going here if you want to be treated like a human.
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June 2023 by Melinda Julius
The staff was amazing. Store well organized. Hadn’t planned on making a purchase but did so with the assistance of staff.
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May 2023 by Zac Lachaine-Labonté
Very nice store, the service is very good
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May 2023 by Jim O
Great service! Informed and effective. One can’t ask for any thing better!!
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April 2023 by pine wood
Prefer this location to the one on Rush street! While it is a smaller store, meaning the overall selection is a bit smaller, the items they do have are well stocked in a variety of sizes.More importantly, every time I’ve gone to this location, the employees have been attentive, kind, and helpful, something I certainly can’t say for other lululemon locations in Chicago. As someone who doesn’t necessarily fit the look of someone who shops at lululemon, I have felt judged or uncomfortable at multiple other locations. This location, however, has had fantastic customer service across the board.I’d say a smaller selection is worth the sacrifice for the better service and a more positive experience overall! An added plus is it is never as busy as the nearby Rush St. location as well!
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February 2023 by Nicholas Watson
Good experience, Matt helped me throughout my entire visit! Was able to give great suggestions and help me pick out a few outfits. Need more people like this!
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February 2023 by Cyn G
The rush location or even the west loop location is a far better choice to visit. Small selection and the staff here isn't the friendliest.
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December 2022 by Alexis Youn
Ran in for some staples. They were stocked well and the staff was helpful.
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November 2022 by Marjorie Easley
One of my favorite locations, this store is smaller but usually has a lot in stock because it gets less traffic than other stores due to its location. The staff here is always super friendly and I make the effort to go here whenever I'm at 900 N.
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November 2022 by Ethan Rossi
Great products and Kimberly was extremely helpful and easy to talk to about picking out a gift!
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August 2022 by Madeline Barone
megan was the sweetest lulu employee i’ve ever interacted with
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July 2022 by David Parkinson
Love it - lot's of great selection. There are many Lulu's in Chicago. Nice workers & they replaced a pair of shorts for me that had worn down.
